评论 (40)

整体评分
3.4
每个评分等级的数量
  • 65% 的评分是 5 星
  • 10% 的评分是 4 星
  • 0% 的评分是 3 星
  • 8% 的评分是 2 星
  • 18% 的评分是 1 星
2024年12月12日

Clyde has been a game-changer for our Shopify store! The platform is easy to integrate, and the team made the setup process seamless. Offering extended warranties to our customers has not only boosted our revenue but also increased customer confidence in their purchases.

Game Room Shop
美国
5年多 人在使用应用
2024年12月23日

We've been working with Clyde for quite some time, and our experience has been positive overall. Their customer service is good, and their product is a valuable addition to ours. While we've faced some frustration due to certain requirements that they are currently unable to fulfill, we remain optimistic and look forward to continuing our partnership

PolarMonkeys
美国
1年多 人在使用应用
2024年12月12日

We started with the program when it was just Clyde and in the first year the service was great, however we did not have a ton of warranty purchases as our website was not set up on shopify yet. While customer service seems pretty thin at times ever since the aquisition we have switched to shopify we have seen a significant lift on warranty purchases and so far our customers seem happy. I would ...

Trailer Valet
美国
6个月 人在使用应用
2024年6月26日

Clyde was purchased by Cover Genius, and ever since their customer service, functionality, and even primary business contact number have all simply stopped working. It's like it's entirely abandoned but they haven't changed anything. I've been emailing for weeks just to get contracts updating and I can't find a single person who works at the company who has been able to help me. I will update the ...

ONE Custom Audio
美国
大约5年 人在使用应用
2021年3月18日

Clyde is super easy and setup was fast/simple! It enables us to offer our customers even more product coverage (without doing any leg work on our end!). Our customers love the platform too. Highly recommend!

windmillair
美国
4年多 人在使用应用
Cover Genius已回复 2021年4月14日

Thank you so much, Team Windmill. We're thrilled to hear that both you and your customers are loving Clyde.

2018年9月4日

Great customer support. App basically runs itself without any work on our part. Still waiting for the first service contract to come thru but overall a nice app to have.

Gsistore
美国
4年多 人在使用应用
2020年6月26日

Great idea, with poor execution. The Clyde Shopify app does not work, customers get frustrated being unable to checkout when they try to purchase, help from Clyde is not technical and they do not test their implementation when assisting with setup. If their Shopify app worked, the service has a ton of promise. However, their support is to push you off on Shopify, who then redirects you to Clyde's ...

Ready Rig Store
美国
大约4年 人在使用应用
Cover Genius已回复 2021年2月16日

At Clyde, we take feedback very seriously. Clyde has invested improvements to ensure we provide efficient access to support agents by contacting support@joinclyde.com, with a ...

2018年9月1日

I am very impressed with the app, the service, and the people behind Clyde. It is easy to implement, the margins are attractive, and the purchase protection is top-notch. I have already referred a business partner and wouldn't hesitate doing so again.

Distortion Brothers Guitar Shop
美国
接近4年 人在使用应用
2024年5月31日

I don't know what changed but seemingly since Clyde was acquired by another company, their customer service, functionality, and even primary business contact number have all simply stopped working. It's like it's entirely abandoned but they haven't changed anything. I've been emailing for weeks just to get contracts updating and haven't even gotten so much as an automated response.

Sleeper Cell Computers
美国
1年多 人在使用应用
2019年3月29日

Great offering overall. Enables shop owners to offer third party warranties right in their shop. The warranties are automatically matched to the products on the back end. It shows up as a little button underneath the add to cart button and customers can add an extended warranty contract to their cart.
Shop owners an set higher pricing for the contracts to make a little margin and/or cover for ...

fluidfreeride.com
美国
2年多 人在使用应用