评论 (20)

整体评分
3.6
每个评分等级的数量
  • 63% 的评分是 5 星
  • 16% 的评分是 4 星
  • 0% 的评分是 3 星
  • 11% 的评分是 2 星
  • 11% 的评分是 1 星
2024年12月12日

Clyde has been a game-changer for our Shopify store! The platform is easy to integrate, and the team made the setup process seamless. Offering extended warranties to our customers has not only boosted our revenue but also increased customer confidence in their purchases.

Game Room Shop
美国
5年多 人在使用应用
2024年12月23日

We've been working with Clyde for quite some time, and our experience has been positive overall. Their customer service is good, and their product is a valuable addition to ours. While we've faced some frustration due to certain requirements that they are currently unable to fulfill, we remain optimistic and look forward to continuing our partnership

PolarMonkeys
美国
1年多 人在使用应用
2024年12月12日

We started with the program when it was just Clyde and in the first year the service was great, however we did not have a ton of warranty purchases as our website was not set up on shopify yet. While customer service seems pretty thin at times ever since the aquisition we have switched to shopify we have seen a significant lift on warranty purchases and so far our customers seem happy. I would like a direct AM to help us figure out how we can make the tool even better for our customers.

Trailer Valet
美国
6个月 人在使用应用
2024年5月31日

I don't know what changed but seemingly since Clyde was acquired by another company, their customer service, functionality, and even primary business contact number have all simply stopped working. It's like it's entirely abandoned but they haven't changed anything. I've been emailing for weeks just to get contracts updating and haven't even gotten so much as an automated response.

Sleeper Cell Computers
美国
1年多 人在使用应用
2021年3月16日

We've been using Clyde for almost 2 years - started post purchase only, then added to site on our PDPs and in cart - really evolving the customer experience. The support team is excellent and really helped us track & evolve our pricing and offerings - super quick to respond too. A+

AutoBrush®
美国
接近2年 人在使用应用
Cover Genius已回复 2021年4月14日

Always a pleasure working with you, AutoBrush team! We’re looking forward to many more successful years to come.

2021年3月24日

We've been using Clyde for over a year now and it's such an improvement over our previous protection plan solution. I'd recommned Clyde as a easy way to added protection plan up-sells in your site. The dashbaord is clean and support is prompt.

VAIO
美国
10个月 人在使用应用
Cover Genius已回复 2021年4月14日

Thanks so much, VAIO. It's been great partnering with you, and we're always looking to make the protection program experience better and better.

2021年3月18日

Clyde is super easy and setup was fast/simple! It enables us to offer our customers even more product coverage (without doing any leg work on our end!). Our customers love the platform too. Highly recommend!

windmillair
美国
8个月 人在使用应用
Cover Genius已回复 2021年4月14日

Thank you so much, Team Windmill. We're thrilled to hear that both you and your customers are loving Clyde.

2019年6月5日

Top-notch customer service & product! The Clyde team worked closely with us to answer a variety of edge-case questions and get things setup. I've already recommended them to friends, and would be happy to do so in the future!

Soul Ceramics
美国
4个月 人在使用应用
2019年3月29日

Great offering overall. Enables shop owners to offer third party warranties right in their shop. The warranties are automatically matched to the products on the back end. It shows up as a little button underneath the add to cart button and customers can add an extended warranty contract to their cart.
Shop owners an set higher pricing for the contracts to make a little margin and/or cover for payment fees.
The team is super responsive and always helps within 24h in case of questions or concerns.
Highly recommended for anyone selling higher value goods and wanting to offer extended warranties just like amazon does.

fluidfreeride.com
美国
2个月 人在使用应用
2018年8月27日

Clyde are excellent to work with. Very responsive to everything.

Detroit Bikes
美国
2个月 人在使用应用