評論 (40)

整體評分
3.4
各級評分數量
  • 65% 的評分為 5 顆星
  • 10% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 8% 的評分為 2 顆星
  • 18% 的評分為 1 顆星
2018年12月12日

This app is visionary. A real game changer. Setup is painless and the support team is extremely responsive and supportive. You should definitely try this app if you sell high ticket items. I'm glad to finally see a product protection service built for the Shopify community. I WILL update this review post-launch.

Vidlogix
美國
使用應用程式 2個月
編輯時間:2022年1月25日

***Update review - thank you for working things out. Highly recommended app for protection plan - good user-friendly interface.

Eagle Eyes Optics
美國
使用應用程式 大約2年
Cover Genius 已回覆 2022年1月24日

Hi Eagle Eyes, Our sincere apologies for the delay. The person you were working with is no longer with Clyde, and we are sorry to hear that his auto-email didn't work. I see ...

2022年6月13日

I've been requesting help for over a year, at least 3 or 4 times, and can never get a reply. I just need someone from customer service to email me and help me get things configured correctly.

Electric Zip
美國
使用應用程式 2年多
Cover Genius 已回覆 2022年6月27日

We want to reassure you that we are committed to meeting your expectations and solving your challenges, and we apologize for your poor experience.

We attempted to reach you ...

編輯時間:2020年10月24日

They not accepting new accounts for 60 months something i didn't heard until I contacted support. I literally had this app for a while and nothing showing on my products still. Im sure 6 months for me already pass.

Canine's World
美國
使用應用程式 11個月
Cover Genius 已回覆 2021年2月16日

At Clyde, we take feedback very seriously. Clyde has invested improvements to ensure we provide efficient access to our team and proactive support. All merchants now receive ...

2019年10月27日

They don't provide a UI to directly download invoices for bookkeeping.
my emails for invoices ended up ignored without answers.
I ended up removing the app since I can't continue with this low-quality support.

Carbon Fiber 365
德國
使用應用程式 6個月
Cover Genius 已回覆 2019年10月28日

At Clyde, we take feedback very seriously. Clyde has invested improvements to ensure we provide efficient access to support agents by contacting support@joinclyde.com, with a ...

2018年8月28日

This app is the best! Easy to integrate, white label and deploy on your store. Competitive pricing on warranty options seamlessly integrates into your check out process and an application that is essential for what we sell!

Broome And Greene
美國
使用應用程式 17天
2022年7月21日

I think Clyde has one of the most promising warranty management plug-in. However, at the moment I am frustrated with the apps because of these reasons in order of sequence:- 1. (Poor customer service) The support team is not responsive at all. I sent 5 emails at 3 different times and none of them were replied unless when I change my password which usually done by a bot. 2. Clyde is only available ...

lilimolly
英國
使用應用程式 10天
Cover Genius 已回覆 2022年7月26日

Thank you for your feedback and sorry to hear that things are not going as you expected — that doesn't sound like us! Based on a quick review of your account history, it ...

2020年6月27日

they aren't accepting new accounts for 6 months. Something they don't tell you unless you reach out to the support team after wasting hours of your time trying to install and integrate the app.

JettyGemTrust
美國
使用應用程式 3天
Cover Genius 已回覆 2021年2月16日

At Clyde, we take feedback very seriously. Clyde has invested improvements to ensure we provide efficient access to our team and proactive support. All merchants now receive ...

2019年8月25日

I really wanted to offer extended warranty for my products. Unfortunately, it was not a match made in heaven. Given my lower price point for the niche and focusing only on mobile audience market, as soon as I launched, my conversion dropped completely and upon deleting the product, the sales picked up again. YMMV. Personally, I always purchase these warranties and benefited from it. But my target ...

GravityDock
美國
使用應用程式 2天
2023年4月13日

It's just trash. I am building a drop shipping furniture store and whoever they are sent me a reply saying that I am not a good fit. TRASH!!!

bazaarmart.net
美國
使用應用程式 大約3小時