Clyde | Warranty Platform

Everything you need to make revenue on the sale of warranties.

Free to install. Additional charges may apply.

Reviews

4.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    78% of ratings are 5 stars
  • 4 of 5 stars
    6% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
    0
  • 2 of 5 stars
    6% of ratings are 2 stars
  • 1 of 5 stars
    9% of ratings are 1 stars
2 reviews

Electric Zip

Location United States

I've been requesting help for over a year, at least 3 or 4 times, and can never get a reply. I just need someone from customer service to email me and help me get things configured correctly.

Developer reply

June 27, 2022

We want to reassure you that we are committed to meeting your expectations and solving your challenges, and we apologize for your poor experience.

We attempted to reach you on June 23 but have not yet received a response.

Please provide us with the best number at which to reach out by emailing support@joinclyde.com, and we are happy to schedule a call.

Sincerely,
Team Clyde

Ready Rig Store

Great idea, with poor execution. The Clyde Shopify app does not work, customers get frustrated being unable to checkout when they try to purchase, help from Clyde is not technical and they do not test their implementation when assisting with setup. If their Shopify app worked, the service has a ton of promise. However, their support is to push you off on Shopify, who then redirects you to Clyde's nonexistent support. Hopefully they work on this and provide a better end-to-end solution.

Developer reply

February 16, 2021

At Clyde, we take feedback very seriously. Clyde has invested improvements to ensure we provide efficient access to support agents by contacting support@joinclyde.com, with a SLA response of 1 business day. We’re proud to now offer tailored support for our Shopify clients to ensure smoother implementations for our customers!