The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Ready Rig Store
Great idea, with poor execution. The Clyde Shopify app does not work, customers get frustrated being unable to checkout when they try to purchase, help from Clyde is not technical and they do not test their implementation when assisting with setup. If their Shopify app worked, the service has a ton of promise. However, their support is to push you off on Shopify, who then redirects you to Clyde's nonexistent support. Hopefully they work on this and provide a better end-to-end solution.
At Clyde, we take feedback very seriously. Clyde has invested improvements to ensure we provide efficient access to support agents by contacting firstname.lastname@example.org, with a SLA response of 1 business day. We’re proud to now offer tailored support for our Shopify clients to ensure smoother implementations for our customers!