Clyde | Warranty Platform
- Tarification
-
Installation gratuite. Des frais supplémentaires peuvent s’appliquer.
- Note
- 2,7 (37)
- Développeur
- Cover Genius
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A full extended warranty program out-of-the-box
Our app enables an entire extended warranty program for your business, and manages the hard parts so you can focus on your products and your customers. Clyde by CoverGenius lets you add calls-to-action straight to your purchase flow, offering extended warranty upsells on their purchases. We provide a full claims platform for customers to file claims, as well as a dashboard for you to view metrics and control as much of your program as you want to.
- Offer customers extended warranty up-sells during and after the purchase flow
- Receive and process claims without any work on your part
- Provide peace-of-mind and increase average order value with no extra effort
Contient du texte non traduit
Lancement
24 août 2018
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Fonctionne avec
Processus de paiement, Attentive, Gorgias, KlaviyoTarification
Les frais externes peuvent être facturés par Cover Genius séparément de votre facture Shopify. En savoir plus
Installation gratuite
Clyde charges a fee per warranty sold.
Installation gratuite
Clyde charges a fee per warranty sold.
Contient du texte non traduit
Tous les frais sont facturés en USD.
Avis (37)
Clyde was purchased by Cover Genius, and ever since their customer service, functionality, and even primary business contact number have all simply stopped working. It's like it's entirely abandoned but they haven't changed anything. I've been emailing for weeks just to get contracts updating and I can't find a single person who works at the company who has been able to help me. I will update the review if anyone ever gets back to me.
I don't know what changed but seemingly since Clyde was acquired by another company, their customer service, functionality, and even primary business contact number have all simply stopped working. It's like it's entirely abandoned but they haven't changed anything. I've been emailing for weeks just to get contracts updating and haven't even gotten so much as an automated response.
Not Working. No Solution. No Customer Service. 1 month with this deal.
Great customer support. App basically runs itself without any work on our part. Still waiting for the first service contract to come thru but overall a nice app to have.
Great idea, with poor execution. The Clyde Shopify app does not work, customers get frustrated being unable to checkout when they try to purchase, help from Clyde is not technical and they do not test their implementation when assisting with setup. If their Shopify app worked, the service has a ton of promise. However, their support is to push you off on Shopify, who then redirects you to Clyde's nonexistent support. Hopefully they work on this and provide a better end-to-end solution.
At Clyde, we take feedback very seriously. Clyde has invested improvements to ensure we provide efficient access to support agents by contacting support@joinclyde.com, with a SLA response of 1 business day. We’re proud to now offer tailored support for our Shopify clients to ensure smoother implementations for our customers!
Assistance
Cover Genius peut répondre à toutes vos questions concernant Clyde | Warranty Platform.
Développeur
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