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Their app malfunctioned and invoiced me for 6 months in a single day. They are said they can only refund my most recent subscription and that I will have to cancel my account.
The worst experiences ever! Very difficult to set up with unclear instructions. Worst customer services ever!!!
Hi Yvonne, I am sorry to hear about your experience. Would you please contact us here: https://help.commerce.campaignmonitor.com/s/contactsupport and we would like to discuss this further and try to help with any issues you may have?
After months of having the free service. I decided to sign up for the premium service. They did NOT send one email out. I figured it was the holidays, I contacted customer service and adi made it seem that he had sent the emails out to potential customers. But on the screen within my Receiptful account it shows and still says no emails have been sent. BUT THEY TOOK MY MONEY FOR TWO MONTHS!!!! WASTE OF MY MONEY....... ADI AND RECEIPTFUL IRRATATE MY SOUL
Useless right now. Currently there is no way to disable the Shopify default order confirmation. There is absolutely no way I would use this app and spam my customers with two order confirmation emails. The "Thank You" email solution certainly isn't "ideal" as the founder of Receiptful admitted. Any gains you receive from this app will be canceled out entirely because customers do not like the SPAM! Seriously, why put this app out when something as simple as turning off an order confirmation email can't be done?
wrong information no any customer but charge $34
I've been trying to reach their team for 2 months to help us with downloading our customers' reviews and they don't provide any answer. I wouldn't recommend it. Poor app. Really disappointing.
There's some fake reviews in here for sure. They have terrible customer service. Raise a ticket and wait a week for someone to send a link to a FAQ.. We went back to using the native Shopify tools that seemed to work a lot better.
This app will suck because they will remove the receipt on the free plan. what a fu*kin greedy people.
They make you pay 99 USD per month to send a limited amount of emails. And they don't have a button to cancel it worst app, not transparent charging back. thanks
I upgraded to Pro paid $250 and their "Custom" email template feature is a hook and crook scam. You cant customize crap. paid a fiverr designer for nothing. paid 250 for nothing. GIVE ME MY REFUND!