Reviews (1,156)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automated marketing, receipt customization, abandoned cart notifications, and follow-up emails, noting their effectiveness in boosting sales and improving communication. The user-friendly interface is praised for its simplicity in setting up and customizing emails and receipts. Integration with Shopify is seamless, enhancing coupon creation and product suggestions. Customer support is also highlighted as responsive and helpful, particularly with technical setups and plan adjustments.

August 1, 2016

Love this little app! Easy to set up and integrate into my store. The discount promo worked really smoothly and is easy to change. What really impressed me though was how it 'chooses' new products to advertise to your customer that are linked to what they've just bought! Super clever and just fab!

Pretty Heels
United Kingdom
Over 2 years using the app
October 28, 2015

I can't even believe how well this app worked. 75% open rate was no joke, and upsells have increased. Impressed is an understatement!

Gorillygoods
United States
Over 2 years using the app
January 17, 2017

Conversio have these amazing receipts that you can easily customize and automatically email to every single person that has purchased from your store. It has a discount coupon code with expiration date that brings urgency and these receipts turn my customers into RETURNED CUSTOMERS while I'm sleeping! If you have a Shopify store YOU MAST HAVE CONVERSIO!!!! And if you don't you literally burning your profit!!

Groovy Grabz
United States
Over 2 years using the app
May 20, 2015

Easy to use and really helpfull!

Maians Footwear - Official North America Online Store
United States
Over 2 years using the app
January 16, 2017

Great app and highly useful for our website.

Outsourcesol
United States
Over 2 years using the app
June 27, 2019

Great app, lots of workflow and design options. Customer service is fast and accurate. Very happy with the app so far!

Atelier D'Afrique
Netherlands
Over 2 years using the app
June 19, 2020

I've tried other one before. This one is far better. The workflow is great. Can't wait to see the result.

Les industries Groom
Canada
Over 2 years using the app
June 17, 2017

Fantastic App. Highly Recommended

Ftkclothing
Ireland
Over 2 years using the app
March 20, 2015

Pros
I do like this service. It's free (for now). But they have to make money somehow... I do see them charging I just don't know how much.

They just came out with a new version expanding the way the templates can be customized.

The extra hooks that they give you ( recommended products and offering custom discounts)

Sure beats the plain text emails that shopify gives you.

User interface is great.

Support email and docs is great.

Cons
Using this service will result in the users getting a double email. (It's out of their control) as shopify won't allow you to stop their order notification. Support docs of this app will provide a workaround.

I'm not too much a fan of attachments going out in emails. They email a PDF invoice. I would much prefer a link. They say this may be a feature they add.

Conclusion: I'm going to continue to use it. I will wait for the price point to come out and make my decision from there.

ScrappyDew
United States
Over 2 years using the app
February 24, 2015

Great product, very easy to set up and the emails look beautiful. Their support is also top-notch. They respond very quickly, understood my concerns and tackled them promptly. Would definitely recommend to other Shopify store owners as it integrates beautifully with the platform.

OSAAT Entertainment
United States
Over 2 years using the app