Customer support was lacking at first, but seems to have been down to a technical issue with tickets not reaching us. To be fair to the team, they've reached out & are doing everything possible to resolve the initial issues.
We're going to give the app a second shot & will report back with feedback ASAP with results :)
Go Coffee Break
Update got my issue fixed after leaving a candid review here.
the campaign will create with kw using 3 matching type.
- Exact match
- Broad match modifier
- and Broad match
*note broad match can easily spend a lot of your budget, Maybe the AI want to capture more data fast. Generally, a phrase match is more accurate and waste less of your money than broad match. I am preparing my store for boxing day and will report back with the results.
unbelievable painful experience! install, uninstall many times, reset the account as requested. Open a ticket and chat with them in multiple instances, Got several updates of my tickets. All the bureaucracy = nothing, the app is not working. No tech team to back the product.