Avis (81)

Note globale
4,4
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
16 février 2025

App doesn't even load and so can't install in my shop. No option available to contact support.

Bling Queen
Inde
5 mois d’utilisation de l’application
CODFIRM a répondu 25 février 2025

Hello there,

We are sorry that you had to face issues while installing the app. We tried contacting you over your email and phone.

Our support queries can be sent to care@cashfree.com. You can also loop me in at sajmal.yousef@cashfree.com to assist you.

Sajmal Yousef
Cashfree Paymens

21 février 2025

Their customer support is worse than pathetic. I've been waiting for a response for 4 days, despite multiple follow-ups. Absolutely disappointing service!

His'en'Her - Shop T-Shirts For Men & Women Online
Inde
Environ un an d’utilisation de l’application
7 mars 2024

CODFirm is a great app. Customer service is great! They attend to you personally and help you get the app up and running on your Shopify store. It is an easy to install and easy to use app. It works seamlessly and has a very simple interface for us to work with. It does the OTP verification for all COD customers and flags those high-risk customers.

Work from our end has greatly reduced as we have to call and confirm a very few customers who would not have done the OTP verification or those high-risk customers as alerted by CODFIRM app.

All in all, it is a great app, and special thanks to Yashi from the team as she supported us before and after installing the app by being in touch with us continuously.

Angadi of Spices
Inde
3 mois d’utilisation de l’application
24 avril 2024

The incorporation of CODFIRM into our system has seamlessly streamlined our COD transaction management, significantly enhancing our order confirmation process and ensuring more reliable order fulfillment.

Throughout our engagement, the exceptional support provided by the CODFIRM team has been a standout feature. Their swift responsiveness and adept assistance have been instrumental in promptly addressing any inquiries or concerns. Their dedication to providing a frictionless user experience has greatly solidified our confidence in the platform.

In conclusion, we are extremely satisfied and enthusiastically endorse CODFIRM!

GNC India
Inde
4 mois d’utilisation de l’application
9 mars 2024

The customer support is very good. Gave instant solution.

Skwin India
Inde
12 mois d’utilisation de l’application
18 avril 2024

Trusted and support is excellent

Digital Dress Room
Inde
7 mois d’utilisation de l’application
25 septembre 2021

The app is great. It helps us to get the COD orders verified easily via otp. It saves our team a lot of time to manually verify via call. The integration was very easy and the add on features enabled to convert the COD orders to Prepaid with discount is best.

Kattam
Inde
Plus de 3 ans d’utilisation de l’application
13 décembre 2021

I really liked the app. It would be great if you add one more feature just like a blocklist in which we could add those numbers who frequently verify cod order and then reject them upon delivery, so that cod orders from those numbers gets either cancelled automatically or notification can be sent automatically to those customers asking them to convert that order in prepaid.

FarmMate.in
Inde
Presque 3 ans d’utilisation de l’application
CODFIRM a répondu 13 décembre 2021

Hello there,
Many thanks for taking your time to leave us a review! Greatly motivational to our entire team :)
About the blacklist feature request, I have added it to our product roadmap.
Thank you so much for your advice and your review.
Apart from the blacklist feature, we have an advanced fraud detection algorithm to flag those who regularly RTO. Do check my message to you on +91 769XX XXX27.
Kind regards,
Hriday Agarwal
Founder at CODFIRM
hello@codfirm.in

13 juillet 2023

Excellent Application, have made the transactional process simple and transparent for both us as the Seller & the Customer. Our rate of cancellation has gone down and we have been able to convert lot of orders from COD to Pre-paid without any glitch.

Mai Soli
Inde
Presque 3 ans d’utilisation de l’application
8 juillet 2021

I highly recommend this app to everyone, This will help you to find fake customers and reduce your RTO as well, also I've spoken to Mr. Hriday, He was very good & supportive person, Wish you good luck for your future endeavors. :)

BownBee - Creating Special Moments
Inde
Presque 3 ans d’utilisation de l’application