Omtaler (79)
Raffiner
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Etter vurdering
The customer support is very good. Gave instant solution.
usefull app good support team
The app is great. It helps us to get the COD orders verified easily via otp. It saves our team a lot of time to manually verify via call. The integration was very easy and the add on features enabled to convert the COD orders to Prepaid with discount is best.
I really liked the app. It would be great if you add one more feature just like a blocklist in which we could add those numbers who frequently verify cod order and then reject them upon delivery, so that cod orders from those numbers gets either cancelled automatically or notification can be sent automatically to those customers asking them to convert that order in prepaid.
Hello there,
Many thanks for taking your time to leave us a review! Greatly motivational to our entire team :)
About the blacklist feature request, I have added it to our product roadmap.
Thank you so much for your advice and your review.
Apart from the blacklist feature, we have an advanced fraud detection algorithm to flag those who regularly RTO. Do check my message to you on +91 769XX XXX27.
Kind regards,
Hriday Agarwal
Founder at CODFIRM
hello@codfirm.in
Excellent Application, have made the transactional process simple and transparent for both us as the Seller & the Customer. Our rate of cancellation has gone down and we have been able to convert lot of orders from COD to Pre-paid without any glitch.
I highly recommend this app to everyone, This will help you to find fake customers and reduce your RTO as well, also I've spoken to Mr. Hriday, He was very good & supportive person, Wish you good luck for your future endeavors. :)
Very Helpful App. Has really helped us identify the right customers reduce our RTOs which has saved huge costs.
We started using this app for COD Verification which is the best we've seen so far, however, it does need some improvements. We are also using the app to convert COD orders to prepaid. We recently kick started our Whatsapp Business for auto notifications which is such an important step in bettering the customer's experience. Overall it has been a good experience and Hriday has been super helpful throughout the process in actively developing features which have helped us so so much!
L'app funziona come descritto. Voto 5 stelle perché l'assistenza è ottima, dopo un breve scambio di email ci ha fissato direttamente una chiamata per risolvere un problema. Consigliata
Works pretty efficiently and is cost friendly.
Recommended for those looking at bringing down COD fraud.