Recensioner (81)

Helhetsomdöme
4,4
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
16 februari 2025

App doesn't even load and so can't install in my shop. No option available to contact support.

Bling Queen
Indien
5 månader användning av appen
CODFIRM svarade 25 februari 2025

Hello there,

We are sorry that you had to face issues while installing the app. We tried contacting you over your email and phone.

Our support queries can be sent to care@cashfree.com. You can also loop me in at sajmal.yousef@cashfree.com to assist you.

Sajmal Yousef
Cashfree Paymens

21 februari 2025

Their customer support is worse than pathetic. I've been waiting for a response for 4 days, despite multiple follow-ups. Absolutely disappointing service!

His'en'Her - Shop T-Shirts For Men & Women Online
Indien
Ungefär ett år användning av appen
7 mars 2024

CODFirm is a great app. Customer service is great! They attend to you personally and help you get the app up and running on your Shopify store. It is an easy to install and easy to use app. It works seamlessly and has a very simple interface for us to work with. It does the OTP verification for all COD customers and flags those high-risk customers.

Work from our end has greatly reduced as we have to call and confirm a very few customers who would not have done the OTP verification or those high-risk customers as alerted by CODFIRM app.

All in all, it is a great app, and special thanks to Yashi from the team as she supported us before and after installing the app by being in touch with us continuously.

Angadi of Spices
Indien
3 månader användning av appen
24 april 2024

The incorporation of CODFIRM into our system has seamlessly streamlined our COD transaction management, significantly enhancing our order confirmation process and ensuring more reliable order fulfillment.

Throughout our engagement, the exceptional support provided by the CODFIRM team has been a standout feature. Their swift responsiveness and adept assistance have been instrumental in promptly addressing any inquiries or concerns. Their dedication to providing a frictionless user experience has greatly solidified our confidence in the platform.

In conclusion, we are extremely satisfied and enthusiastically endorse CODFIRM!

GNC India
Indien
4 månader användning av appen
9 mars 2024

The customer support is very good. Gave instant solution.

Skwin India
Indien
12 månader användning av appen
18 april 2024

Trusted and support is excellent

Digital Dress Room
Indien
7 månader användning av appen
25 september 2021

The app is great. It helps us to get the COD orders verified easily via otp. It saves our team a lot of time to manually verify via call. The integration was very easy and the add on features enabled to convert the COD orders to Prepaid with discount is best.

Kattam
Indien
Mer än 3 år användning av appen
13 december 2021

I really liked the app. It would be great if you add one more feature just like a blocklist in which we could add those numbers who frequently verify cod order and then reject them upon delivery, so that cod orders from those numbers gets either cancelled automatically or notification can be sent automatically to those customers asking them to convert that order in prepaid.

FarmMate.in
Indien
Nästan 3 år användning av appen
CODFIRM svarade 13 december 2021

Hello there,
Many thanks for taking your time to leave us a review! Greatly motivational to our entire team :)
About the blacklist feature request, I have added it to our product roadmap.
Thank you so much for your advice and your review.
Apart from the blacklist feature, we have an advanced fraud detection algorithm to flag those who regularly RTO. Do check my message to you on +91 769XX XXX27.
Kind regards,
Hriday Agarwal
Founder at CODFIRM
hello@codfirm.in

13 juli 2023

Excellent Application, have made the transactional process simple and transparent for both us as the Seller & the Customer. Our rate of cancellation has gone down and we have been able to convert lot of orders from COD to Pre-paid without any glitch.

Mai Soli
Indien
Nästan 3 år användning av appen
8 juli 2021

I highly recommend this app to everyone, This will help you to find fake customers and reduce your RTO as well, also I've spoken to Mr. Hriday, He was very good & supportive person, Wish you good luck for your future endeavors. :)

BownBee - Creating Special Moments
Indien
Nästan 3 år användning av appen