Recensioner (81)

Helhetsomdöme
4,4
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
21 februari 2025

Their customer support is worse than pathetic. I've been waiting for a response for 4 days, despite multiple follow-ups. Absolutely disappointing service!

His'en'Her - Shop T-Shirts For Men & Women Online
Indien
Ungefär ett år användning av appen
16 februari 2025

App doesn't even load and so can't install in my shop. No option available to contact support.

Bling Queen
Indien
5 månader användning av appen
CODFIRM svarade 25 februari 2025

Hello there,

We are sorry that you had to face issues while installing the app. We tried contacting you over your email and phone.

Our support queries can be sent to care@ ...

25 september 2021

The app is great. It helps us to get the COD orders verified easily via otp. It saves our team a lot of time to manually verify via call. The integration was very easy and the add on features enabled to convert the COD orders to Prepaid with discount is best.

Kattam
Indien
Mer än 3 år användning av appen
Redigerat 9 oktober 2024

I had high hopes for Codfirm based on my initial experience, but unfortunately, my recent interactions have been disappointing. The app, while initially promising, has not kept pace with the evolving challenges faced by Indian Shopify sellers, particularly concerning RTO and COD issues. Despite reaching out with specific requests, the response has been slow and unhelpful. It feels like there’s a ...

Meadbery
Indien
Ungefär 3 år användning av appen
13 december 2021

I really liked the app. It would be great if you add one more feature just like a blocklist in which we could add those numbers who frequently verify cod order and then reject them upon delivery, so that cod orders from those numbers gets either cancelled automatically or notification can be sent automatically to those customers asking them to convert that order in prepaid.

FarmMate.in
Indien
Nästan 3 år användning av appen
CODFIRM svarade 13 december 2021

Hello there,
Many thanks for taking your time to leave us a review! Greatly motivational to our entire team :)
About the blacklist feature request, I have added it to our ...

13 juli 2023

Excellent Application, have made the transactional process simple and transparent for both us as the Seller & the Customer. Our rate of cancellation has gone down and we have been able to convert lot of orders from COD to Pre-paid without any glitch.

Mai Soli
Indien
Nästan 3 år användning av appen
8 juli 2021

I highly recommend this app to everyone, This will help you to find fake customers and reduce your RTO as well, also I've spoken to Mr. Hriday, He was very good & supportive person, Wish you good luck for your future endeavors. :)

BownBee - Creating Special Moments
Indien
Nästan 3 år användning av appen
16 maj 2021

Very Helpful App. Has really helped us identify the right customers reduce our RTOs which has saved huge costs.

Coccoon Personal Care
Indien
Mer än 2 år användning av appen
1 februari 2024

The integration was smooth. It’s effectiveness in managing COD transactions has optimized our order confirmation process, leading to improved order fulfillment reliability.

A notable highlight of our interaction has been the outstanding assistance offered by the CODFIRM team. Their prompt responsiveness and assistance have played a crucial role in swiftly resolving any questions or issues. The ...

Flo Mattress
Indien
Mer än 2 år användning av appen
7 januari 2022

We started using this app for COD Verification which is the best we've seen so far, however, it does need some improvements. We are also using the app to convert COD orders to prepaid. We recently kick started our Whatsapp Business for auto notifications which is such an important step in bettering the customer's experience. Overall it has been a good experience and Hriday has been super helpful ...

Lemonade
Indien
Mer än 2 år användning av appen