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Really like the app. Helps us reduce fake COD orders as well as reconfirms customers' intent to purchase. The new features have really helped us bring back lost sales too. The best thing is you can always reach them for any help or call or Whatapp.
Thank you for your valuable feedback — we truly appreciate it. ★EM
For stores in India this should be THE app for COD order confirmation - leaves all other COD confirmation apps far behind. The OTP functionality through Text & Whatsapp message for order confirmation is way better than whatever solutions I have seen previously. Apart from the excellent features very happy with the fantastic support provided during setup - can't really ask for more!
We’re thrilled to hear this — thank you for taking the time to share it! ★EM
I really liked the app. It would be great if you add one more feature just like a blocklist in which we could add those numbers who frequently verify cod order and then reject them upon delivery, so that cod orders from those numbers gets either cancelled automatically or notification can be sent automatically to those customers asking them to convert that order in prepaid.
Hello there,
Many thanks for taking your time to leave us a review! Greatly motivational to our entire team :)
About the blacklist feature request, I have added it to our product roadmap.
Thank you so much for your advice and your review.
Apart from the blacklist feature, we have an advanced fraud detection algorithm to flag those who regularly RTO. Do check my message to you on +91 769XX XXX27.
Kind regards,
Hriday Agarwal
Founder at CODFIRM
hello@codfirm.in
Really liked this app! Great work by team! Best app for Cod Confirmation India, everyone should go for it!
We're grateful for your positive review and continued support. ★EM
Using this app for OTP verification for COD orders and order updates via whatsapp. Its quite seamless and easy to set up and has helped us with reduction in RTO.
Thank you for your valuable feedback — we truly appreciate it. ★EM
very good app, smooth COD confirmation along many more features. we also like the Order confirmation messages on SMS & whatsapp.
Thank you for the great feedback! ★EM
amazing app to confirm cod orders. CODfirm founder Hriday agarwal is very helpful. Recommended app for all shopify sellers looking to reduce fake COD orders.
Hi Nihar,
Thank you so much for your appreciation. This means the world to us! We are so glad that you liked the app & to see you keep fake COD orders at bay with CODfirm.
I am always here for your queries, feedback and feature requests to make COD truly stress-free for all businesses.
Kind regards,
Hriday Agarwal
Great Support. It's not an instant chat support, but the team gets back almost instantly on a call to help you. Till now everything is working great
We sincerely appreciate your feedback and are happy to have been of help. ★EM
Very helpful app to overcome the problem of fake orders. By integrating OTP log in and confirmation of phone numbers for COD we are able to avoid fake orders and better optimise our ad spend and shipping costs.
The team at CODFIRM was very helpful to streamline the integration. Looking forward to adding more of their features to make customer checkout and payment collection smoother.
Thank you for your thoughtful feedback! We truly appreciate your kind words about our team and are excited to support you further as you explore more of our features to enhance checkout and payment collection. ★EM
A simple user friendly solution for COD verification. The team has been extremely responsive to our questions and even implemented a feedback in record time! Extremely happy with the app and I hope more stores discover it.
We're grateful for your positive review and continued support. ★EM