The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
HOUSE OF ARTEMIS
This has been an amazing app.. I discovered it thru one of the FB groups and tried the free version of it. The set up is super simple & Hriday is very professional and supportive. Its been only 4 days and we could find 3 Fake COD orders worth large value and also converted 11 orders from COD to prepaid. The app is super amazing and fairly priced. I would 100 % Recommend all small to mid-size stores to try the App for personal experience. I am moving to PRO version and Looking forward to some great features on the way.
Finally, an app was made for the Indian Shopify Sellers. The app keeps updating with features required to handle current RTO & COD related developments, while Hriday (Founder, Codfirm) makes sure to cater to any of your special requests immediately. Great Experience, looking forward to a longer partnership with Codfirm.
Usually I wouldn't take the effort to leave a review but this one needs to be shown to the world. COD and RTO is a massive massive problems, completely eroding the margins but Hriday (founder CODFIRM) exactly understands the problem and is resourceful enough to solve them for the entire industry. This app currently streamlines the customer communication using whatsapp business api which is a massive massive win for small and medium stores. Levels the field when competing against the big shots. COD to Prepaid conversion is such a boon. Only marketplaces with total control over their websites could do it until now. This allows us to convert the COD orders just like Amazon and greatly reduces the risk of RTOs, inherent with COD orders.
The abandon cart feature is a cherry on top because it would have looked bad if stores had to use multiple whatsapp business numbers for different tasks such as OTP, Orders Tracking, Abandon cart etc. Everything in one sleek package massively improves the customer satisfaction and trust. Hriday has exciting ideas going forward which when implemented will change the landscape of COD orders, shifting the power dynamics in hands of merchants and keeping in check the notorious customers placing fraudulent orders across the internet. A quick call with Hriday is all it takes to convince anyone that CODFIRM is the partner they need and deserve in their D2C journey. Would highly recommend 10/10.
Really like the app. Helps us reduce fake COD orders as well as reconfirms customers' intent to purchase. The new features have really helped us bring back lost sales too. The best thing is you can always reach them for any help or call or Whatapp.
A best app for COD order confirmation. I have been using this app on my both stores. The developer team is very helpful and I have never faced any diffculty with this app. App is easy to install, configure and use. I will highly recommend you to use this app if you want to stop fruad COD orders.
CODfirm is One of the most needed app for Indian Sellers
It Reduces the Not so Serious and False Orders which helps Reduce RTO
We're glad we Decided to have this app
2. Mr. Hardik not only gave us good customer support but also solved our other shopify Issues ..
The app is awesome, we have been looking for apps on the store that helps convert more and more orders to prepaid and this does exactly that. We have been using the app for 3 months now and conversion has been growing exponentially. Great Job CODFirm.
The support is also so quick, there were times when the founder himself resolved our doubts late at night.
Anyone opting of this feature add the app without hesitation.
Sleepy Owl Coffee
CODFIRM is hands down one of the best apps we’ve used. It’s reduced our RTO’s to below 1%. The secret sauce is the team behind the product— they (genuinely) seek feedback & adapt in record time. Very happy to be associated with them!
The app is great. It helps us to get the COD orders verified easily via otp. It saves our team a lot of time to manually verify via call. The integration was very easy and the add on features enabled to convert the COD orders to Prepaid with discount is best.
I REALLY LIKE THE FEATURES AND APP INTERFACE, ESPECIALLY THE CUSTOMER SERVICE. 5 STAR FROM MY SIDE ⭐️⭐️⭐️⭐️⭐️