Jaipur Masala Company
Using this app for OTP verification for COD orders and order updates via whatsapp. Its quite seamless and easy to set up and has helped us with reduction in RTO.
Flow & Mo
Amazing app, helped us reduce RTO by enabling COD verification. Also helped us set up COD to prepaid option using WhatsApp integration. Overall highly recommend!
useful app to verify and confirm genuine/fake COD orders. The app also keeps the customers updated with shipping notifications. So far performing well.
L'app funziona come descritto. Voto 5 stelle perché l'assistenza è ottima, dopo un breve scambio di email ci ha fissato direttamente una chiamata per risolvere un problema. Consigliata
The Light Artsy
I can vouch for this app. i am using it from last 4 months and it has benefitted me a lot. Especially COD Convert feature helps me convert COD orders into prepaid orders and reduce RTO. Also the abandoned cart recovery works great. has recovered 18% of my abandoned carts through this app. Obviously there are other apps too for mails and text but this works best when it comes to recovering via WhatsApp. Only thing i can recommend is they can maybe come up with a full fledge SMS solutions where abandoned and tracking is sent via SMS too. but overall it's best
This app helps you know the the serious COD buyers by verifying the customers during checkout with otp. Great app and nice support from the founder Mr. Hriday.
perfect app!..... very useful....... solves all my phone number-related problems......must use app in case of COD orders
Thanks a ton for your review :)
We strive hard to make it an app you'd love. Seeing you love is only motivates us to work harder on it.
If you have anything that we could do to make your experience better, please do let us know.
Founder at CODFIRM
We started using this app for COD Verification which is the best we've seen so far, however, it does need some improvements. We are also using the app to convert COD orders to prepaid. We recently kick started our Whatsapp Business for auto notifications which is such an important step in bettering the customer's experience. Overall it has been a good experience and Hriday has been super helpful throughout the process in actively developing features which have helped us so so much!
This app has partially solved a huge gap of COD return orders across India. I think feature like cart recovery via whatsapp worked best for us. We are still in the process of using this app on quantum of orders but overall the app is worth the cost. Justifies every bit of it.
I really liked the app. It would be great if you add one more feature just like a blocklist in which we could add those numbers who frequently verify cod order and then reject them upon delivery, so that cod orders from those numbers gets either cancelled automatically or notification can be sent automatically to those customers asking them to convert that order in prepaid.
Many thanks for taking your time to leave us a review! Greatly motivational to our entire team :)
About the blacklist feature request, I have added it to our product roadmap.
Thank you so much for your advice and your review.
Apart from the blacklist feature, we have an advanced fraud detection algorithm to flag those who regularly RTO. Do check my message to you on +91 769XX XXX27.
Founder at CODFIRM