COD Verify & COD to Prepaid

COD / Cash On Delivery verification, COD to Prepaid conversion

Ilmainen sopimus käytettävissä. Lisämaksuja voidaan soveltaa.

Sovelluksen kohokohdat

  • Nopeustestattu: pieni vaikutus verkkokauppaasi

COD Order Verification | Reduce COD RTOs with CODFIRM | Banner

Keskeiset arvot -osio

Confirm COD Orders

COD customers confirm their order with an OTP after checkout. This verifies their number and re-confirms their intent of making a purchase.

Reduce RTO

Reduce RTO on your ecommerce store by eliminating fake/ unserious orders. Orders with verified mobile numbers also deliver quicker.

Whatsapp for Instant Delivery

No customer will ever wait indefinitely for an OTP. With one click, your customers can receive the OTP on Whatsapp.

Sovelluksen tiedot

COD Verify & COD to Prepaid

COD Verify & COD to Prepaid

CODFIRM helps ecommerce stores reduce RTO (returns) of cash on delivery (COD) orders by verifying COD customers’ contact numbers. Orders that have incorrect contact numbers are bound to return as RTO since delivery drivers cannot reach the customer when they are out for delivery. CODFIRM ensures that every COD customer is asked to confirm their order with an OTP (verification code) sent to their phone via SMS/ Whatsapp. This not only verifies the customers’ contact numbers but also reconfirms their intent to make a purchase. With an OTP verification, customers feel the experience of authorising the order. This increases their likeliness of accepting the order and decreases the chances of it coming back as an RTO order.

How does CODFIRM work?

  1. After choosing to pay via COD or cash on delivery, the customer is redirected to an order confirmation page. On this page, the customer has to enter the OTP (sent to their mobile via SMS/ Whatsapp) to confirm their order.
  2. As soon as the order is confirmed/ cancelled from the confirmation page, the customer is redirected to the order status page where they can see their order status and summary.
  3. For store owners, the status of the COD confirmation is visible on the "Orders" tab on your Shopify dashboard - so that you do not have to open another page for the order confirmation status of each of your COD orders.
  4. When a customer chooses to cancel an order, the order is cancelled, an order cancellation email is sent to your customer and the items are restocked.
  5. The likelihood of the order coming as an RTO reduces since the customer’s contact number and their intent to make a COD purchase are confirmed.

How is CODFIRM better than IVR/ Automated Calls?

  1. IVR calls have an accent that your customers might find difficult to understand.
  2. IVR or automated calls are outrightly annoying. Most of the time, apps like Truecaller either block the calls or display a “spam” warning. This harms your brand image and leads to low order confirmations of cash on delivery orders.
  3. Cellular network is unreliable and hence automated calls and SMS have low reachability. By giving your customers an option to receive the OTP on Whatsapp, we ensure that no customer ever has to wait for the confirmation message ever again.

Who is it for?

The app is built for ecommerce stores that are looking to reduce RTO on COD orders. The app currently works for stores shipping COD orders to India, Italy, UAE and Spain.

Julkaisupäivä

Integroituu seuraavien kanssa

  • Freshchat
  • Gupshup
  • AiSensy
  • Tellephant
  • Netcore
  • Yellow.ai
COD Verify & COD to Prepaid

COD Verify & COD to Prepaid

CODFIRM helps ecommerce stores reduce RTO (returns) of cash on delivery (COD) orders by verifying COD customers’ contact numbers. Orders that have incorrect contact numbers are bound to return as RTO since delivery drivers cannot reach the customer when they are out for delivery. CODFIRM ensures that every COD customer is asked to confirm their order with an OTP (verification code) sent to their phone via SMS/ Whatsapp. This not only verifies the customers’ contact numbers but also reconfirms their intent to make a purchase. With an OTP verification, customers feel the experience of authorising the order. This increases their likeliness of accepting the order and decreases the chances of it coming back as an RTO order.

How does CODFIRM work?

  1. After choosing to pay via COD or cash on delivery, the customer is redirected to an order confirmation page. On this page, the customer has to enter the OTP (sent to their mobile via SMS/ Whatsapp) to confirm their order.
  2. As soon as the order is confirmed/ cancelled from the confirmation page, the customer is redirected to the order status page where they can see their order status and summary.
  3. For store owners, the status of the COD confirmation is visible on the "Orders" tab on your Shopify dashboard - so that you do not have to open another page for the order confirmation status of each of your COD orders.
  4. When a customer chooses to cancel an order, the order is cancelled, an order cancellation email is sent to your customer and the items are restocked.
  5. The likelihood of the order coming as an RTO reduces since the customer’s contact number and their intent to make a COD purchase are confirmed.

How is CODFIRM better than IVR/ Automated Calls?

  1. IVR calls have an accent that your customers might find difficult to understand.
  2. IVR or automated calls are outrightly annoying. Most of the time, apps like Truecaller either block the calls or display a “spam” warning. This harms your brand image and leads to low order confirmations of cash on delivery orders.
  3. Cellular network is unreliable and hence automated calls and SMS have low reachability. By giving your customers an option to receive the OTP on Whatsapp, we ensure that no customer ever has to wait for the confirmation message ever again.

Who is it for?

The app is built for ecommerce stores that are looking to reduce RTO on COD orders. The app currently works for stores shipping COD orders to India, Italy, UAE and Spain.

Julkaisupäivä

Integroituu seuraavien kanssa

  • Freshchat
  • Gupshup
  • AiSensy
  • Tellephant
  • Netcore
  • Yellow.ai

Hinnoittelu

Free

Ilmainen asennus

Per COD Order - India $0.02 | Italy $0.20 | UAE $0.12 | Spain $0.20

  • For new stores serving less than 100 COD orders a month

Pro

$5/kuukausi

Per COD Order - India $0.02 | Italy $0.20 | UAE $0.12 | Spain $0.20

  • Unlimited orders

* Kaikki maksut laskutetaan valuutassa USD.
** Toistuvat maksut, mukaan lukien kuukausittaiset tai käyttöpohjaiset maksut, laskutetaan 30 päivän välein.

Arvostelut

4.9 /5 tähteä

Kokonaisarviointi heijastaa sovelluksen nykytilaa. Se käsittää kaikki sovellusarvostelut, mutta priorisoi viimeisimmät.

Lukumäärä luokitustasoa kohden
  • 96 % luokituksista on 5 tähteä
  • 2 % luokituksista on 4 tähteä
  • 0 % luokituksista on 3 tähteä
  • 0 % luokituksista on 2 tähteä
  • 2 % luokituksista on 1 tähteä

Luettelo arvosteluista

Suodata ja lajittele arvosteluja

  • Indirookh

    Toimipaikka Intia
    Sovelluksen käyttöaika 2 kuukautta

    useful app to verify and confirm genuine/fake COD orders. The app also keeps the customers updated with shipping notifications. So far performing well.

  • Dudeme

    Toimipaikka Intia
    Sovelluksen käyttöaika Noin tunti

    Good one but not sure how to edit customise prepaid conversion widget, also unable to register to TRAI since jio page is throwing error for CIN, We have only LLPIN

    Kehittäjän vastaus
    12. heinäkuu 2022

    Hey there,
    Thank you for using CODFIRM and leaving us a review here. We understand that there is an issue with your DLT registration with Jio. Though we have no control over Jio's DLT platform, I'd be more than happy to diagnose the problem with you and get you set up on an alternative.
    Please share with me your contact number over email and I reach out to you myself.
    Regards,
    Hriday Agarwal
    Founder at CODFIRM

  • LuxMate

    Toimipaikka Italia
    Sovelluksen käyttöaika Yli vuosi

    L'app funziona come descritto. Voto 5 stelle perché l'assistenza è ottima, dopo un breve scambio di email ci ha fissato direttamente una chiamata per risolvere un problema. Consigliata

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