The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
The Better India Shop
I used this app for COD confirmation. However not happy with it as more than 50% orders are still lying in pending state.
Many customers are not getting sms, many dont view sms.. as an alternative tried the phone IVR + sms method.
Even that is not great, as the voice call lacks clarity and even before pressing 1 or 2, the call gets disconnected
The verification ratio is based on customer's availability though for IVR message you can share audio file if you want to have your own message.
Please write us on firstname.lastname@example.org or use our chat support in case of any issue with the app.