Orders and shipping
COD Order Confirmation

COD Order Confirmation

by Softpulse Infotech

For India | Save delivery cost by avoiding fraud or fake order

4.3 of 5 stars(71 reviews)
Free to install. Additional charges may apply.
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Auto Order Confirmation

Auto order confirmation via phone call & SMS for Cash on Delivery (COD) orders.

Reduce return ratio & cost

Reduce product return ratio and save your valuable time for unnecessary shipments because of fake/dummy orders.

Easy to manage

Tags for filter and process orders easily.

About COD Order Confirmation

Are you frustrated because of unwanted, fake & fraud COD orders ?

If Yes, then this app is for you. COD Order Confirmation​ app will help you to​ product return ratio from fake/dummy orders. You can customize the​ settings​ easily through app admin area. + Easy to install + Easy to ​setup + Customer will get confirmation call for COD orders + Easy to Turn on/off ​Call mode from app admin area

How this app works ?

  • Whenever customer places a COD (Cash On Delivery) order on your, App immediately call customer on given mobile number and IVR will be played for Order Confirmation. And ask for an input to approve or reject the order.
  • Customer will give an input and app will mark particular order with action taken by customer
  • In case of customer will not receive call or reject the call, order verification will be marked as Pending, so that you can take manual action on the same.

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Pricing

Free to install

$0.03 USD per received call & $0.0064 USD per SMS sent

4.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    62% of ratings are 5 stars
    (44)
  • 4 of 5 stars
    18% of ratings are 4 stars
    (13)
  • 3 of 5 stars
    10% of ratings are 3 stars
    (7)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    8% of ratings are 1 stars
    (6)
View all 71 reviews

Most recent reviews

aaranyam.com

Rating
1 of 5 stars
Last edited
December 15, 2020

My clients turned down due to this app.
I've lost so many orders because of the Non-confirmation of COD orders. It is so tough to bring clients to your website, because of poor apps, all efforts go waste

Developer reply

December 16, 2020

Sir,

There is some misunderstanding that our app affects COD orders. Our app is not performing before client comes to your store and complete the orders. It will make call and SMS only after customer has placed a COD order on your store.

And there can be any case, where customer is picking up the call and entering valid input, not picking up the call OR entering wrong input. Anything is possible as customer's end. We can not handle that part.
Please write us back on support@shopiapps.in , so that we can do further conversation and get doubts clear.

Thanks.

Fuego Aves

Rating
4 of 5 stars
Last edited
October 1, 2020

Add COD price adding option.
I am unistalling this app, how to pay your used bills, explain it?
Hope you have a good dAY

Developer reply

October 9, 2020

Thank you for your review. 😊
COD pricing can be added using Shopify's "Advanced Cash on Delivery" app available on Shopify app store.
As we can not edit Shopify's checkout system from our end with Shopify's normal plan.
Thanks.

TinyTrends

Rating
5 of 5 stars
Posted
September 15, 2020

Brilliant concept for India, where some mischief give wrong phone number or a number not working. This way we get to verify the customers phone number and makes him to confirm the order there by saving so much in the logistics and packing efforts that would otherwise have gone in vain.

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