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HillTeck is doing a great job by providing the best value. their customer support is always there to help you and ready to make tweaks in the messages also as per special request. Coming to their service, i believe getting a double confirmation from the customer about their order is a very nice approach and Hilteck help us do the same however i see that only 50% to 60% of people confirm their order on whatsapp and almost 40% gets ignored. I am not saying 60% is a bad number but just putting the facts out there so that someone using this app can make a wise decision. Also i have noticed that this helps me reduce my RTO by a significant number however i still call my customers to confirm their order even after they have confirmed over whatsapp. But what i believe is that they are providing top notch service and helps to reduce the RTO so go for it without any doubt if you want to reduce your RTO and build trust with your customers.
Thank you for your detailed review! We're thrilled to hear you're satisfied with our service and support. We'll keep striving to improve and help you reduce RTO further. 🚀
Very supportive team
Thank you so much for your kind words! We're thrilled to hear that you found our team supportive. If you need any further assistance, don't hesitate to reach out—we're always here to help!
very good and fast service from the provider. IVR call response is also awesome
Thank you for your kind words! We're pleased to hear you enjoyed our fast service and excellent IVR call response.
Excellent work. By using this app the RTO goes significantly down. And great work done by the customer care executives. Loved this app
Awesome app to reduce RTO on orders
Very Good experience
Customer service was also good
Thank you for your wonderful review! We're delighted to hear that the app has helped reduce RTO on your orders and that you've had a very good experience with our customer service.
nice app for cod verification.
Thank you for your positive feedback! We're glad to hear that you find the app useful for COD verification. If you have any further suggestions or need assistance, feel free to reach out to our support team. We're here to help!
Very good app for order confirmation
Thank you for your feedback! We're delighted to know that our app is meeting your needs for order verification. If you have any questions or need assistance, we're here to help!
HillTeck is doing a great job by providing the best value
Thank you for your positive feedback! We're thrilled to hear that you find great value in our services. At HillTeck, we strive to offer top-notch solutions and support to help businesses thrive. Your satisfaction is our priority, and we look forward to continuing to serve you. If you have any further feedback or need assistance, please don't hesitate to reach out.
good support
Hill Tech is a fantastic addition to any Shopify store, offering seamless integration and a user-friendly interface. It provides a range of powerful tools that streamline inventory management, enhance customer engagement, and boost overall store performance.
Thank you so much for your fantastic review! We're thrilled to hear that HillTeck has been a valuable addition to your Shopify store. It's great to know that you find our integration seamless and our interface user-friendly. We're glad our tools are helping you streamline inventory management, enhance customer engagement, and boost overall store performance. Your feedback is highly appreciated, and we're here to support you whenever you need it. Thank you for choosing HillTeck!