Reviews (176)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for automating COD order confirmations, significantly reducing RTO and fraud. It uses WhatsApp and IVR for efficient customer communication and offers customizable call scripts and real-time analytics. The integration with Shopify is seamless, and the support team is noted for their 24/7 availability and effective problem-solving, enhancing both operational efficiency and customer service.

June 19, 2023

very good app and the customer service is very helpful. they have explained me and help me so that I can use the app in a very effective way.

Ribbon of summer
India
7 days using the app
Hillteck replied June 22, 2023

Thank you for taking the time to leave us a review. We're so happy to hear that you had a great experience with our support team!

Please reach out to us again at any time should you need more help!

January 10, 2023

great support. The app works as expected. Pricing is reasonable. Recommended overall. Call + whatsApp dual option works well.

silvrbear
India
7 days using the app
Hillteck replied January 12, 2023

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

September 22, 2023

Amazing App ! Will help a lot in cost cutting in terms of manual calling staff. and saves time too. Places call as soon as order gets placed. Must Try ....

happycart
India
5 days using the app
Hillteck replied September 27, 2023

We appreciate your fantastic feedback! It's wonderful to hear that HillTeck all-in-one approach has made your e-commerce journey smoother. We're dedicated to providing a seamless experience with efficient code and comprehensive features. If you ever have more to share or need assistance, feel free to reach out. Your success is our priority! 🚀🌟

July 15, 2024

Fantastic App for Streamlining COD Orders!

I absolutely love the HillTeck COD Verify App in my Shopify store. It has significantly reduced the hassle of managing COD orders. The app offers very user-friendly options for verifying both COD and prepaid orders, along with powerful features for abandoned cart recovery and converting COD to prepaid. It’s incredibly easy to use, even for Shopify website owners with no coding experience.

The HillTeck support team is outstanding, providing call and chat assistance whenever we need help. I appreciate all the HillTeck apps and their dedication to customer support. Kudos to the team!

MW Stuffs
India
33 minutes using the app
Hillteck replied July 16, 2024

Thank you so much for your fantastic review! We're thrilled to hear that the HillTeck COD Verify App has made managing your COD orders much easier. It's great to know that you find the app user-friendly and effective for order verification and cart recovery.

We're also delighted that our support team has been able to assist you whenever needed. Your appreciation means a lot to us. Kudos to you for your positive feedback!

If you have any further questions or need assistance, please don't hesitate to reach out.

August 22, 2022

This app is best for COD Verification and also their support team was so helpful. We tried many different apps for COD Verification but this app fulfilled our demand in the best way.

Shoonyaakar
India
3 days using the app
February 27, 2024

Great support from Benson

Layas Marts
India
3 days using the app
Hillteck replied February 28, 2024

We're thrilled to hear you had a great experience with Benson's support! Thank you for your kind words.

January 20, 2023

Nice app... makes things simple and easy.. saved fake orders.... saved shipping and RTO cost on COD orders, Also they provide good and instant support.

coast effective as well

BAGLINE
India
3 days using the app
Hillteck replied January 25, 2023

Thanks so much for taking the time to leave us a review! We're happy that you're loving the app! 🙂

February 15, 2024

Excellent app for IVR order confirmation. Simple and straight forward. Can easily replace manual calling and save time.

pronk.in
India
3 days using the app
Hillteck replied February 17, 2024

Thank you for the positive feedback! We're glad to hear that our app has simplified the IVR order confirmation process for you.

March 3, 2025

The app offers a streamlined setup process and demonstrates rapid website synchronization. Furthermore, the customer support team provides prompt and effective assistance. Highly recommended.

Oddball Essentials
India
2 days using the app
Hillteck replied March 4, 2025

Thank you for your kind words! 😊 We're glad you found the setup process smooth and the website synchronization fast. Our support team is always here to assist you promptly. Let us know if you need any further help. 🚀🔥

April 24, 2025

Team has been very supportive from the beginning in resolving all our queries.

NativeForever
India
About 2 months using the app