Reviews (176)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for automating COD order confirmations, significantly reducing RTO and fraud. It uses WhatsApp and IVR for efficient customer communication and offers customizable call scripts and real-time analytics. The integration with Shopify is seamless, and the support team is noted for their 24/7 availability and effective problem-solving, enhancing both operational efficiency and customer service.
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Great app definetely recommend
Great customer support as well Reduces time on manual verification by automating it
We are delighted with your positive feedback! Giving our users a 5-star experience is what we do it all for. Thank you for sharing!
Its a very helpful app for COD market like India. Customer support is also good. COD to PrePay option is good to reduce RTO.
Thank you so much for your review, it is our pleasure to work with you and we are so happy to know about your satisfaction 😊😊
The APP has been very helpful in confirming the COD orders without us having to call and verify. The RTO rates have come down, the after sales support is very good. The take our suggestions and help in resolving the same. Highly recommend this app for COD confirmation.
Thank you for your positive feedback! We're glad to hear that our app has been helpful in confirming COD orders efficiently and reducing RTO rates. We appreciate your recommendation and look forward to continuing to provide excellent after-sales support.
Really this app is great
I recently opted for verify COD orders for (COD) with this Shopify store, and the verification call process was incredibly smooth. Mr Benson helped me for the setup and all.
The call was courteous, and the verification steps were quick, yet thorough. I appreciate the extra layer of security the store provides for COD orders, giving me confidence on purchases.
Overall, a hassle-free experience that enhances trust in the ordering process. Kudos to the team for excellent COD verification service!
Thank you for choosing our COD verification service! We're thrilled to hear your experience was smooth and hassle-free. We appreciate your trust and look forward to serving you again.
This app has helped me a lot regarding to my customer service queries as I have been dealing some issue that how can I resolved my Customer service, this app has played a very vital role in my business, also there team is very supportive will highly recommend this app for those who are struggling to resolved their customer service queries.
Thank you for your positive feedback! We're thrilled to hear that our app has been instrumental in resolving your customer service queries. Our team is dedicated to providing excellent support. We appreciate your recommendation and look forward to continuing to assist you in the future!
Great support, good utility with customised call script! I really recommend using this for all cash on delivery order verification.
Thank you for your great review and for recommending our app!
HillTeck-Verify COD Orders app has been a boon for my business. It has helped reduce fake/fraud orders. Their support, especially from Abhishek has been prompt and very helpful. Thank you once again
Thank you for your wonderful review! We're delighted to hear that the HillTeck-Verify COD Orders app has been a boon for your business and has effectively reduced fake and fraud orders. It's great to know that Abhishek and our support team have been prompt and helpful. Your satisfaction is our priority, and your feedback encourages us to continue providing excellent service. If you need any further assistance, please feel free to reach out. Thank you for choosing HillTeck!
Great App for the Indian eCommerce Store as there are a lot of fake orders. We at www.kaajh.com use that to avoid such fake orders.
Thanks for sharing your experience. Your feedback will help prospective customers to feel more confident in choosing us. If you need any assistance, please contact us at support@hillteck.com!
The COD Order Verification tool on the Shopify platform is a fresh find for me, and I have to say that it has completely transformed my company. By offering a quick and secure way to validate customer orders, this tool has fundamentally changed the way I manage cash on delivery (COD) transactions.
Thank you for your review! So happy to know that you are liking the features of our app🎉
Please let us know if you need anything in the future, we are happy to help🎉