Verify COD Orders & Reduce RTO

COD Order Verification by Automated IVR Call & WhatsApp

Kostenlose Installation. Es können zusätzliche Gebühren anfallen.
COD Order Verification

Abschnitt Schlüsselwerte

Confirm COD Orders Instantly

Verify that a customer has legitimately placed an order by generating an automated call & WhatsApp.

Reduce RTO Significantly

Reduce returns of your cash on delivery orders and reduce wastage of money on fraud and unintended orders through cod confirmation of order.

Improve Operational Efficiency

Automating the process of COD verification & fraud filter, backed by technology improves the operational efficiency of your business.

Verify COD Orders & Reduce RTO

Verify COD Orders & Reduce RTO

Hillteck is a leading and trusted IVR solution provider across the globe. Order Verification app will assist you in​ the reduction of bogus orders.

Why verify your COD orders?

Cash on delivery (COD) is a great enabler for the e-commerce industry. It contributes to more than 50% of all e-commerce transactions. But, it also is one of the leading sources of operational loss due to cancellations and bogus orders. Hence, reducing COD failures is a top priority for e-commerce players. Using Cash on Delivery Verification, you can ensure that your COD orders are legitimate before you ship them out.

How It Works- Order Verification Automated Call

  • Customer places a COD (Cash On Delivery) order- Whenever a customer places a COD (Cash On Delivery) order on store, App immediately calls customer on a given mobile number. An IVR message will be played for Order Confirmation which asks for an input to confirm or cancel the order.

  • Receive Customer Input- Customer will give an input 1 will mark the order "confirm" and for input 2 will mark the order "cancel" so we will mark particular order with action taken by the customer.

  • Tag for COD Verified Orders: Create various tags like Order confirmed, Order canceled, which will be added to the orders on Shopify after the order confirmation.

Cash on Delivery (COD) order verification & confirmation via WhatsApp

Verification of all COD orders is an established industry best practice and contributes significantly in bringing down RTO rates. We reach out to the customer over WhatsApp, and our system tracks the read status for each message. If a customer does not confirm the order despite multiple attempts, and the system recognizes that this is despite the customer having read the messages, Hillteck recommends cancellation of that order. This is because from past data we know that the probability for an RTO occurring on these orders is huge, and sending these orders out is akin to burning money.

About AUTOMATED WhatsApp messages

  • Automated messages are sent using our WhatsApp Business API-approved number.
  • We charge you when a message is delivered successfully.
  • Message templates are pre-approved by WhatsApp and available in multiple languages: English, Spanish, Italian, French, Greek etc.

Setup in less than 30 seconds

Your life as a store owner is already busy. That's why our app is super simple to setup: enter your store name and click on ENABLE!

Launch-Datum

Integriert mit

  • IVR
  • WhatsApp
Verify COD Orders & Reduce RTO

Verify COD Orders & Reduce RTO

Hillteck is a leading and trusted IVR solution provider across the globe. Order Verification app will assist you in​ the reduction of bogus orders.

Why verify your COD orders?

Cash on delivery (COD) is a great enabler for the e-commerce industry. It contributes to more than 50% of all e-commerce transactions. But, it also is one of the leading sources of operational loss due to cancellations and bogus orders. Hence, reducing COD failures is a top priority for e-commerce players. Using Cash on Delivery Verification, you can ensure that your COD orders are legitimate before you ship them out.

How It Works- Order Verification Automated Call

  • Customer places a COD (Cash On Delivery) order- Whenever a customer places a COD (Cash On Delivery) order on store, App immediately calls customer on a given mobile number. An IVR message will be played for Order Confirmation which asks for an input to confirm or cancel the order.

  • Receive Customer Input- Customer will give an input 1 will mark the order "confirm" and for input 2 will mark the order "cancel" so we will mark particular order with action taken by the customer.

  • Tag for COD Verified Orders: Create various tags like Order confirmed, Order canceled, which will be added to the orders on Shopify after the order confirmation.

Cash on Delivery (COD) order verification & confirmation via WhatsApp

Verification of all COD orders is an established industry best practice and contributes significantly in bringing down RTO rates. We reach out to the customer over WhatsApp, and our system tracks the read status for each message. If a customer does not confirm the order despite multiple attempts, and the system recognizes that this is despite the customer having read the messages, Hillteck recommends cancellation of that order. This is because from past data we know that the probability for an RTO occurring on these orders is huge, and sending these orders out is akin to burning money.

About AUTOMATED WhatsApp messages

  • Automated messages are sent using our WhatsApp Business API-approved number.
  • We charge you when a message is delivered successfully.
  • Message templates are pre-approved by WhatsApp and available in multiple languages: English, Spanish, Italian, French, Greek etc.

Setup in less than 30 seconds

Your life as a store owner is already busy. That's why our app is super simple to setup: enter your store name and click on ENABLE!

Launch-Datum

Integriert mit

  • IVR
  • WhatsApp

Preisgestaltung

Kostenlose Installation

Free to install

Bewertungen

5.0 von 5 Sternen

Die Gesamtbewertung spiegelt den aktuellen Status der App wider. Es werden alle App-Bewertungen berücksichtigt, aber die aktuellsten Bewertungen werden priorisiert.

  • 5 von 5 Sternen
    99% der Bewertungen sind 5 Sterne
  • 4 von 5 Sternen
    0% der Bewertungen sind 4 Sterne
    0
  • 3 von 5 Sternen
    0% der Bewertungen sind 3 Sterne
    0
  • 2 von 5 Sternen
    0% der Bewertungen sind 2 Sterne
    0
  • 1 von 5 Sternen
    1% der Bewertungen sind 1 Sterne

Bio Resurge

Standort Indien

I used this app. This helps us in verifying the COD orders.
in this way, we're getting quality orders.

DASTAN

Standort Indien

This app is amazing and functions exactly how I want it to. The customer support is prompt and helped me with all of my queries :)

Antwort des Entwicklers

4. Mai 2022

Thank you so much for choosing our app and for your kind words! If you have further questions or experience issues along the way, please feel free to let us know. We're always happy to help. 🙂

WoodenTwist

The app works fine and customer service is really great.
We are using it from last 1 year and we are satisfied

Antwort des Entwicklers

19. April 2022

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Feel free to contact us if you have any questions.

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