Order Verification by Call

Order Verification by Call

de Hillteck

Verify COD/Cash on delivery orders via automated call

5.0 con 5 estrellas(76 reseña)

Confirm COD Orders Instantly

Verify that a customer has legitimately placed an order by generating an automated call.

Reduce RTO Significantly

Reduce returns of your cash on delivery orders and reduce wastage of money on fraud and unintended orders through cod confirmation of order.

Improve Operational Efficiency

Automating the process of verification backed by technology improves the operational efficiency of your business.


Acerca de Order Verification by Call

Hillteck is a leading and trusted IVR solution provider across the globe. Order Verification app will assist you in​ the reduction of bogus orders.

Why verify your COD orders?

Cash on delivery (COD) is a great enabler for the e-commerce industry. It contributes to more than 50% of all e-commerce transactions. But, it also is one of the leading sources of operational loss due to cancellations and bogus orders. Hence, reducing COD failures is a top priority for e-commerce players. Using Cash on Delivery Verification, you can ensure that your COD orders are legitimate before you ship them out.

How It Works- Order Verification Automated Call

  • Automated call on placing a COD order- An automated call is triggered when a COD order is placed to verify the order and number

  • Your server sends the info to Hillteck- Your server sends the customer number and call flow to be played in the automated call.

  • Hillteck dials the customer- Hillteck calls the customer with an automated voice call instantly to verify the order.

  • Order verified- Based on the customer’s input (press 1 to confirm, press 2 to deny, etc.), the order can be marked as verified in the CRM.

Cash on Delivery (COD) order verification & confirmation via WhatsApp

Verification of all COD orders is an established industry best practice and contributes significantly in bringing down RTO rates. We reach out to the customer over WhatsApp, and our system tracks the read status for each message. If a customer does not confirm the order despite multiple attempts, and the system recognizes that this is despite the customer having read the messages, Hillteck recommends cancellation of that order. This is because from past data we know that the probability for an RTO occurring on these orders is huge, and sending these orders out is akin to burning money.

About AUTOMATED WhatsApp messages

  • Automated messages are sent using our WhatsApp Business API-approved number.
  • We charge you when a message is delivered successfully.
  • Message templates are pre-approved by WhatsApp and available in multiple languages: English, Spanish, Italian etc.

Setup in less than 30 seconds

Your life as a store owner is already busy. That's why our app is super simple to setup: enter your store name and click on ENABLE!

Se integra con

  • IVR,
  • WhatsApp

Galería multimedia

Ayuda

  • Política de privacidad
  • support@hillteck.com

Precio

Instalación gratuita

Free to install

5.0 con 5 estrellas

La calificación general refleja el estado actual de la aplicación. Es un recuento de todas las reseñas de la aplicación pero con énfasis en las más recientes.

  • 5 con 5 estrellas
    99 % de las calificaciones con 5 estrellas
  • 4 con 5 estrellas
    0 % de las calificaciones con 4 estrellas
    (0)
  • 3 con 5 estrellas
    0 % de las calificaciones con 3 estrellas
    (0)
  • 2 con 5 estrellas
    0 % de las calificaciones con 2 estrellas
    (0)
  • 1 con 5 estrellas
    1 % de las calificaciones con 1 estrellas

Reseñas más recientes

GlamourFashion

Been using this app for months. It works excellent . Their client service is very freindly and professional too.

Asenne

Good Support, prompt response on call by team, good product, easy to use, and adaptive to our requirement. Looking forwards for more innovative solutions by them. try a once a must.

Hipipa

Excellent service and the app works very well, It works perfectly and I can verify cash on delivery orders. I recommend it 100%

Respuesta del desarrollador

16 de septiembre de 2021

Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!

I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with HillTeck.

Rest assured that we will try our best to be a better assistant to you every day!