Verify COD Orders & Reduce RTO

COD Order Verification by Automated IVR Call & WhatsApp

무료 설치. 추가 요금이 부과 될 수 있습니다..

앱 하이라이트

  • 원활한 워크플로: Shopify 관리자에서 직접 사용할 수 있습니다

  • 속도 테스트 완료: 온라인 스토어에 전혀 영향을 미치지 않습니다

COD Order Verification

키 값 섹션

Confirm COD Orders Instantly

Verify that a customer has legitimately placed an order by generating an automated call & WhatsApp.

Reduce RTO Significantly

Reduce returns of your cash on delivery orders and reduce wastage of money on fraud and unintended orders through cod confirmation of order.

Convert COD to Prepaid

Convert your COD orders into prepaid by sending by incentivizing customers to prepay over WhatsApp. Reduce your RTOs with prepayments.

Verify COD Orders & Reduce RTO

Verify COD Orders & Reduce RTO

Hillteck is a leading and trusted IVR solution provider across the globe. Order Verification app will assist you in​ the reduction of bogus orders.

Why verify your COD orders?

Cash on delivery (COD) is a great enabler for the e-commerce industry. It contributes to more than 50% of all e-commerce transactions. But, it also is one of the leading sources of operational loss due to cancellations and bogus orders. Hence, reducing COD failures is a top priority for e-commerce players. Using Cash on Delivery Verification, you can ensure that your COD orders are legitimate before you ship them out.

How It Works- Order Verification Automated Call

  • Customer places a COD (Cash On Delivery) order- Whenever a customer places a COD (Cash On Delivery) order on store, App immediately calls customer on a given mobile number. An IVR message will be played for Order Confirmation which asks for an input to confirm or cancel the order.

  • Receive Customer Input- Customer will give an input 1 will mark the order "confirm" and for input 2 will mark the order "cancel" so we will mark particular order with action taken by the customer.

  • Tag for COD Verified Orders: Create various tags like Order confirmed, Order canceled, which will be added to the orders on Shopify after the order confirmation.

Cash on Delivery (COD) order verification & confirmation via WhatsApp

Verification of all COD orders is an established industry best practice and contributes significantly in bringing down RTO rates. We reach out to the customer over WhatsApp, and our system tracks the read status for each message. If a customer does not confirm the order despite multiple attempts, and the system recognizes that this is despite the customer having read the messages, Hillteck recommends cancellation of that order. This is because from past data we know that the probability for an RTO occurring on these orders is huge, and sending these orders out is akin to burning money.

Automated WhatsApp message templates

  • Abandoned Cart Recovery
  • Order Confirmation
  • Order Shipment with tracking URL
  • Convert COD Orders To Prepaid
  • Cash on Delivery (COD) order verification & confirmation

About AUTOMATED WhatsApp messages

  • Automated messages are sent using our WhatsApp Business API-approved number.
  • We charge you when a message is delivered successfully.
  • Message templates are pre-approved by WhatsApp and available in multiple languages: English, Spanish, Italian, French, Greek etc.

Setup in less than 30 seconds

Your life as a store owner is already busy. That's why our app is super simple to setup: enter your store name and click on ENABLE!

출시 날짜

통합하기

  • IVR
  • WhatsApp
Verify COD Orders & Reduce RTO

Verify COD Orders & Reduce RTO

Hillteck is a leading and trusted IVR solution provider across the globe. Order Verification app will assist you in​ the reduction of bogus orders.

Why verify your COD orders?

Cash on delivery (COD) is a great enabler for the e-commerce industry. It contributes to more than 50% of all e-commerce transactions. But, it also is one of the leading sources of operational loss due to cancellations and bogus orders. Hence, reducing COD failures is a top priority for e-commerce players. Using Cash on Delivery Verification, you can ensure that your COD orders are legitimate before you ship them out.

How It Works- Order Verification Automated Call

  • Customer places a COD (Cash On Delivery) order- Whenever a customer places a COD (Cash On Delivery) order on store, App immediately calls customer on a given mobile number. An IVR message will be played for Order Confirmation which asks for an input to confirm or cancel the order.

  • Receive Customer Input- Customer will give an input 1 will mark the order "confirm" and for input 2 will mark the order "cancel" so we will mark particular order with action taken by the customer.

  • Tag for COD Verified Orders: Create various tags like Order confirmed, Order canceled, which will be added to the orders on Shopify after the order confirmation.

Cash on Delivery (COD) order verification & confirmation via WhatsApp

Verification of all COD orders is an established industry best practice and contributes significantly in bringing down RTO rates. We reach out to the customer over WhatsApp, and our system tracks the read status for each message. If a customer does not confirm the order despite multiple attempts, and the system recognizes that this is despite the customer having read the messages, Hillteck recommends cancellation of that order. This is because from past data we know that the probability for an RTO occurring on these orders is huge, and sending these orders out is akin to burning money.

Automated WhatsApp message templates

  • Abandoned Cart Recovery
  • Order Confirmation
  • Order Shipment with tracking URL
  • Convert COD Orders To Prepaid
  • Cash on Delivery (COD) order verification & confirmation

About AUTOMATED WhatsApp messages

  • Automated messages are sent using our WhatsApp Business API-approved number.
  • We charge you when a message is delivered successfully.
  • Message templates are pre-approved by WhatsApp and available in multiple languages: English, Spanish, Italian, French, Greek etc.

Setup in less than 30 seconds

Your life as a store owner is already busy. That's why our app is super simple to setup: enter your store name and click on ENABLE!

출시 날짜

통합하기

  • IVR
  • WhatsApp

가격

무료 설치

Free to install

리뷰

5.0 별 5개 중

전체 평가는 앱의 현재 상태를 반영합니다. 여기에는 모든 앱 평가가 포함되지만 가장 최근의 평가에 우선순위가 있습니다.

  • 5 별 5개 중
    평가의 99%는 별점 5 입니다.
  • 4 별 5개 중
    평가의 0%는 별점 4 입니다.
    0
  • 3 별 5개 중
    평가의 0%는 별점 3 입니다.
    0
  • 2 별 5개 중
    평가의 0%는 별점 2 입니다.
    0
  • 1 별 5개 중
    평가의 1%는 별점 1 입니다.

Bio Resurge

위치 인도

I used this app. This helps us in verifying the COD orders.
in this way, we're getting quality orders.

개발자 회신

2022년 5월 22일

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!

DASTAN

위치 인도

This app is amazing and functions exactly how I want it to. The customer support is prompt and helped me with all of my queries :)

개발자 회신

2022년 5월 4일

Thank you so much for choosing our app and for your kind words! If you have further questions or experience issues along the way, please feel free to let us know. We're always happy to help. 🙂

WoodenTwist

The app works fine and customer service is really great.
We are using it from last 1 year and we are satisfied

개발자 회신

2022년 4월 19일

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Feel free to contact us if you have any questions.

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