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Verify COD Orders & Reduce RTO

COD Order Verification by Automated IVR Call & WhatsApp

무료 설치. 추가 요금이 부과될 수 있습니다.

앱 하이라이트

  • 원활한 워크플로: Shopify 관리자에서 바로 사용할 수 있습니다

  • has_no_store_performance_impact

COD Order Verification

키 값 섹션

Confirm COD Orders Instantly

Verify that a customer has legitimately placed an order by generating an automated call & WhatsApp.

Reduce RTO Significantly

Reduce returns of your cash on delivery orders and reduce wastage of money on fraud and unintended orders through cod confirmation of order.

Convert COD to Prepaid

Convert your COD orders into prepaid by sending by incentivizing customers to prepay over WhatsApp. Reduce your RTOs with prepayments.

App details

Verify COD Orders & Reduce RTO

Verify COD Orders & Reduce RTO

Hillteck is a leading and trusted IVR solution provider across the globe. Order Verification app will assist you in​ the reduction of bogus orders.

Why verify your COD orders?

Cash on delivery (COD) is a great enabler for the e-commerce industry. It contributes to more than 50% of all e-commerce transactions. But, it also is one of the leading sources of operational loss due to cancellations and bogus orders. Hence, reducing COD failures is a top priority for e-commerce players. Using Cash on Delivery Verification, you can ensure that your COD orders are legitimate before you ship them out.

How It Works- Order Verification Automated Call

  • Customer places a COD (Cash On Delivery) order- Whenever a customer places a COD (Cash On Delivery) order on store, App immediately calls customer on a given mobile number. An IVR message will be played for Order Confirmation which asks for an input to confirm or cancel the order.

  • Receive Customer Input- Customer will give an input 1 will mark the order "confirm" and for input 2 will mark the order "cancel" so we will mark particular order with action taken by the customer.

  • Tag for COD Verified Orders: Create various tags like Order confirmed, Order canceled, which will be added to the orders on Shopify after the order confirmation.

Cash on Delivery (COD) order verification & confirmation via WhatsApp

Verification of all COD orders is an established industry best practice and contributes significantly in bringing down RTO rates. We reach out to the customer over WhatsApp, and our system tracks the read status for each message. If a customer does not confirm the order despite multiple attempts, and the system recognizes that this is despite the customer having read the messages, Hillteck recommends cancellation of that order. This is because from past data we know that the probability for an RTO occurring on these orders is huge, and sending these orders out is akin to burning money.

Automated WhatsApp message templates

  • Abandoned Cart Recovery
  • Order Confirmation
  • Order Shipment with tracking URL
  • Convert COD Orders To Prepaid
  • Cash on Delivery (COD) order verification & confirmation

About AUTOMATED WhatsApp messages

  • Automated messages are sent using our WhatsApp Business API-approved number.
  • We charge you when a message is delivered successfully.
  • Message templates are pre-approved by WhatsApp and available in multiple languages: English, Spanish, Italian, French, Greek etc.

Setup in less than 30 seconds

Your life as a store owner is already busy. That's why our app is super simple to setup: enter your store name and click on ENABLE!

출시 날짜

통합하기

  • IVR
  • WhatsApp
Verify COD Orders & Reduce RTO

Verify COD Orders & Reduce RTO

Hillteck is a leading and trusted IVR solution provider across the globe. Order Verification app will assist you in​ the reduction of bogus orders.

Why verify your COD orders?

Cash on delivery (COD) is a great enabler for the e-commerce industry. It contributes to more than 50% of all e-commerce transactions. But, it also is one of the leading sources of operational loss due to cancellations and bogus orders. Hence, reducing COD failures is a top priority for e-commerce players. Using Cash on Delivery Verification, you can ensure that your COD orders are legitimate before you ship them out.

How It Works- Order Verification Automated Call

  • Customer places a COD (Cash On Delivery) order- Whenever a customer places a COD (Cash On Delivery) order on store, App immediately calls customer on a given mobile number. An IVR message will be played for Order Confirmation which asks for an input to confirm or cancel the order.

  • Receive Customer Input- Customer will give an input 1 will mark the order "confirm" and for input 2 will mark the order "cancel" so we will mark particular order with action taken by the customer.

  • Tag for COD Verified Orders: Create various tags like Order confirmed, Order canceled, which will be added to the orders on Shopify after the order confirmation.

Cash on Delivery (COD) order verification & confirmation via WhatsApp

Verification of all COD orders is an established industry best practice and contributes significantly in bringing down RTO rates. We reach out to the customer over WhatsApp, and our system tracks the read status for each message. If a customer does not confirm the order despite multiple attempts, and the system recognizes that this is despite the customer having read the messages, Hillteck recommends cancellation of that order. This is because from past data we know that the probability for an RTO occurring on these orders is huge, and sending these orders out is akin to burning money.

Automated WhatsApp message templates

  • Abandoned Cart Recovery
  • Order Confirmation
  • Order Shipment with tracking URL
  • Convert COD Orders To Prepaid
  • Cash on Delivery (COD) order verification & confirmation

About AUTOMATED WhatsApp messages

  • Automated messages are sent using our WhatsApp Business API-approved number.
  • We charge you when a message is delivered successfully.
  • Message templates are pre-approved by WhatsApp and available in multiple languages: English, Spanish, Italian, French, Greek etc.

Setup in less than 30 seconds

Your life as a store owner is already busy. That's why our app is super simple to setup: enter your store name and click on ENABLE!

출시 날짜

통합하기

  • IVR
  • WhatsApp

요금제

무료 설치

Free to install

리뷰

5.0 별 5개 중

전체 평가는 앱의 현재 상태를 반영합니다. 여기에는 모든 앱 평가가 포함되지만 가장 최근의 평가에 우선순위가 있습니다.

Counts per rating level
  • 평가의 99%는 별점 5 입니다.
  • 평가의 0%는 별점 4 입니다.
  • 평가의 0%는 별점 3 입니다.
  • 평가의 0%는 별점 2 입니다.
  • 평가의 1%는 별점 1 입니다.

리뷰 목록

Filter and sort reviews

  • Dancing Leaf

    위치 인도
    앱 사용 소요 시간 대략 2년

    Well made app. Extremely easy to use. We have been using this apps since 3 years now. Kudos to the team at Hillteck.

    개발자 회신
    2022년 11월 28일

    Thank you so much for your feedback! :)

    We are super happy that you like our app, and we will keep doing our best to meet your expectations.

    Feel free to reach out to us if you need any help.

  • BeeeMart.com

    위치 인도
    앱 사용 소요 시간 27일

    bahut h achcha app h saari tension khatam kar deta h, mera kaam bahut aasaan kar diya h rto rate bhi kam ho gya h

    개발자 회신
    2022년 11월 22일

    Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

  • A PLUS FASHION

    위치 인도
    앱 사용 소요 시간 3개월

    this is the best app i have ever used it saves our lot of time from fake orders which we are getting from the bots and we saved too much operational cost.

    개발자 회신
    2022년 11월 22일

    Thank you so much for giving me a 5-star review. It brightened my day, and I really appreciate it.

    Feel free to let us know if you have any questions or concerns! We are here to support you!

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