Order Verification by Call

Order Verification by Call

開發者:Hillteck

Verify COD/Cash on delivery orders via automated call

5.0 5 顆星(75 評論)

Confirm COD Orders Instantly

Verify that a customer has legitimately placed an order by generating an automated call.

Reduce RTO Significantly

Reduce returns of your cash on delivery orders and reduce wastage of money on fraud and unintended orders through cod confirmation of order.

Improve Operational Efficiency

Automating the process of verification backed by technology improves the operational efficiency of your business.


有關 Order Verification by Call

Hillteck is a leading and trusted IVR solution provider across the globe. Order Verification app will assist you in​ the reduction of bogus orders.

Why verify your COD orders?

Cash on delivery (COD) is a great enabler for the e-commerce industry. It contributes to more than 50% of all e-commerce transactions. But, it also is one of the leading sources of operational loss due to cancellations and bogus orders. Hence, reducing COD failures is a top priority for e-commerce players. Using Cash on Delivery Verification, you can ensure that your COD orders are legitimate before you ship them out.

How It Works- Order Verification Automated Call

  • Automated call on placing a COD order- An automated call is triggered when a COD order is placed to verify the order and number

  • Your server sends the info to Hillteck- Your server sends the customer number and call flow to be played in the automated call.

  • Hillteck dials the customer- Hillteck calls the customer with an automated voice call instantly to verify the order.

  • Order verified- Based on the customer’s input (press 1 to confirm, press 2 to deny, etc.), the order can be marked as verified in the CRM.

Cash on Delivery (COD) order verification & confirmation via WhatsApp

Verification of all COD orders is an established industry best practice and contributes significantly in bringing down RTO rates. We reach out to the customer over WhatsApp, and our system tracks the read status for each message. If a customer does not confirm the order despite multiple attempts, and the system recognizes that this is despite the customer having read the messages, Hillteck recommends cancellation of that order. This is because from past data we know that the probability for an RTO occurring on these orders is huge, and sending these orders out is akin to burning money.

About AUTOMATED WhatsApp messages

  • Automated messages are sent using our WhatsApp Business API-approved number.
  • We charge you when a message is delivered successfully.
  • Message templates are pre-approved by WhatsApp and available in multiple languages: English, Spanish, Italian etc.

Setup in less than 30 seconds

Your life as a store owner is already busy. That's why our app is super simple to setup: enter your store name and click on ENABLE!

整合對象:

  • IVR,
  • WhatsApp

媒體庫

支援

  • 隱私政策
  • support@hillteck.com

定價

免費安裝

Free to install

5.0 5 顆星

總評分反應應用程式的目前狀況。總評分參考應用程式所有的評論,但會優先參考最新的評論。

  • 5 5 顆星
    99% 的評等為 5 顆星
  • 4 5 顆星
    0% 的評等為 4 顆星
    (0)
  • 3 5 顆星
    0% 的評等為 3 顆星
    (0)
  • 2 5 顆星
    0% 的評等為 2 顆星
    (0)
  • 1 5 顆星
    1% 的評等為 1 顆星

最近的評論

Asenne

Good Support, prompt response on call by team, good product, easy to use, and adaptive to our requirement. Looking forwards for more innovative solutions by them. try a once a must.

Hipipa

Excellent service and the app works very well, It works perfectly and I can verify cash on delivery orders. I recommend it 100%

開發人員回覆

2021年9月16日

Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!

I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with HillTeck.

Rest assured that we will try our best to be a better assistant to you every day!

GLAM COLOURS®

Excellent service and the app works very well, It works perfectly and I can verify cash on delivery orders. I recommend it 100%

開發人員回覆

2021年9月16日

Thanks for the kind words. Your feedback means a lot to us and we will do our best to deserve your trust.

Don't hesitate to reach us anytime. It’s our pleasure to assist you! :)