COD: Advanced Cash on Delivery , 13 則評價

整體評分
4.4
各級評分數量
  • 92% 的評分為 5 顆星
    12
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 8% 的評分為 1 顆星
    1
2024年1月2日

Hi,
the app is weird , it stops working after a certain period of time.
no support. the number is switched off and no email response.
Also i tried uninstalling and reinstalled the app. i also lost my $15 credit inside it.

Scentos
印度
使用應用程式 大約2年
Zegsu Software Solutions LLP 已回覆 2024年1月7日

Dear Customer,

Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience caused by the app's malfunction. We understand how frustrating this must have been, especially with the loss of your $15 credit.

We want to assure you that we have addressed the syncing issue with Shopify, which was at the root of the problem. This fix was implemented on January 3rd, and we hope it has significantly improved your app experience.

Additionally, we have credited the $15 back to your account as a gesture of our commitment to customer satisfaction and to rectify the inconvenience caused. We deeply value your business and strive to provide a seamless experience.

If you face any further issues or have any queries, please don't hesitate to contact us. We are here to support you.

Thank you for your patience and understanding.

Best regards,
Arpit
Team Zegsu

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