COD Verification by OTP CODBot
Cash on Delivery | COD Order Verification by OTP to Reduce RTO
App highlights
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Seamless workflow: use directly in Shopify admin
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Speed tested: low impact to your online store

Key values section
COD Verification by OTP
Verify that a customer has legitimately placed a Cash on Delivery (COD) order, by sending an OTP through SMS or WhatsApp message.
Identify Bogus COD Orders
Cut down RTO (Return to Origin) drastically by eliminating fake/bogus COD orders. Reduce expenses on attempted deliveries for fake orders.
Fraud Filer to Reduce RTO
Automating the process of COD verification & fraud filter, backed by technology improves the operational efficiency of your business.
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App details
COD Verification by OTP CODBot
Launch date
Integrates with
COD Verification by OTP CODBot
Launch date
Integrates with
Pricing
See all pricing optionsFree to install
No monthly charges. Pay per SMS.
Reviews
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
List of reviews
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Harissons Bags
Location IndiaTime spent using app 3 monthsCOD confirmations have shot up, reducing our manual calls by 60-70%. They have even started IVR calls so people who don't end up checking their messages can also confirm the orders.
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OffNorth
Location IndiaTime spent using app 3 daysWorks well and is effective. Had some issues while recharging and the support extended was quick and exceptional.
Developer reply
November 8, 2021Thank you for your review. We want to make our app the best in the 'COD verification' category for our merchants and your support keeps us motivated.
We wish you all the success in your business.
Stay safe,
Arpit
Team Zegsu -
Sublime Life
Location IndiaTime spent using app 11 monthsWe like this app for the following reasons:
1. OTP is embedded into the checkout page as last step in order buying process. It enables a continuous flow of the checkout experience. 2. OTP send out by sms and whatsapp option and also by one click link in message
3. Pricing is competitive vs smsbump, super lemon, etc
4. Send repeat messages to customers not validated. This is important as costumers get distracted and forget.
5. Tagging of orders is very clear to distinguish between the status.
6. Customer support is very responsive , friendly and accessible. They are open to feedback and suggestions and if they can do it without they often make the changes. What we would have loved to have as a feature which is currently missing is ability to out order 'on hold' status until it is verified. This would ensure our automated fullfillment system is not triggered. However, this is currently a limitation of the Shopify API not supporting this programmatically.Developer reply
September 23, 2021Thank you for your comprehensive review. We are thrilled to know that CODBot: COD Verification is adding value to your store.
We would also like to thank you for sharing your valuable feedback due to which we were able to improve our app.
We will strive to improve our product continuously in order to provide you with a WOW service - always!
Wishing you all the success in your business.
Stay Safe,
Arpit
Team Zegsu
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