COD: Advanced Cash on Delivery

COD: Advanced Cash on Delivery

Free plan available
Rating (4.3)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

April 26, 2021

Languages

English

Works with

Checkout, WhatsApp, SMS

Use Cash on Delivery - COD Verification app to reduce RTO. Charge a fee for Cash on Delivery Orders.

Cash on delivery (COD) is a great enabler for the e-commerce industry. But, it also is one of the leading sources of operational loss due to cancellations and bogus orders. Hence, reducing COD failures is a top priority for e-commerce players. Using CODBot, you can ensure that your COD order verification happens before you ship them out. It also helps with fraud filters and fraud analysis. You can also charge a fee for all Cash on Delivery Orders.

Cash on delivery (COD) is a great enabler for the e-commerce industry. But, it also is one of the leading sources of operational loss due to cancellations and bogus orders. Hence, reducing COD failures is a top priority for e-commerce players. Using CODBot, you can ensure that your COD order verification happens before you ship them out. It also helps with fraud filters and fraud analysis. You can also charge a fee for all Cash on Delivery Orders. more
  • Verify a Cash on Delivery (COD) order, by sending an OTP through SMS or WhatsApp
  • Cut down RTO (Return to Origin) drastically by eliminating fake/bogus COD orders
  • IVR COD verification if the OTP delivery fails via SMS or WhatsApp
  • NEW: Charge a fee for COD orders

Pricing

Free Forever

Free

  • Pay per SMS/WhatsApp OTP sent
  • COD verification via SMS & WhatsApp
  • COD verification via automated IVR
  • Auto-cancel unverified orders

Plus

$5/month

  • All features in the FREE plan
  • Add a custom fee for COD orders

Free Forever

Free

  • Pay per SMS/WhatsApp OTP sent
  • COD verification via SMS & WhatsApp
  • COD verification via automated IVR
  • Auto-cancel unverified orders

Plus

$5/month

  • All features in the FREE plan
  • Add a custom fee for COD orders

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

12 reviews

Overall rating
4.3
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
January 2, 2024

Hi,
the app is weird , it stops working after a certain period of time.
no support. the number is switched off and no email response.
Also i tried uninstalling and reinstalled the app. i also lost my $15 credit inside it.

Scentos
India
About 2 years using the app
Zegsu Software Solutions LLP replied January 7, 2024

Dear Customer,

Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience caused by the app's malfunction. We understand how frustrating this must have been, especially with the loss of your $15 credit.

We want to assure you that we have addressed the syncing issue with Shopify, which was at the root of the problem. This fix was implemented on January 3rd, and we hope it has significantly improved your app experience.

Additionally, we have credited the $15 back to your account as a gesture of our commitment to customer satisfaction and to rectify the inconvenience caused. We deeply value your business and strive to provide a seamless experience.

If you face any further issues or have any queries, please don't hesitate to contact us. We are here to support you.

Thank you for your patience and understanding.

Best regards,
Arpit
Team Zegsu

September 11, 2023

Very pleased with this app it does exactly what I need it to I sell high dollar ticket items and chargebacks need to be prevented as much as possible this app allows me to implant that mental seed in the customers head knowing they OTP verified the charge they can't say it wasn't me. So as long as we will the order we are able to prevent chargebacks. We absolutely love this app and the customer support isn't in real time but the definitely take care of any issues that come up within a reasonable timeframe.

AirGun Tactical
United States
About 1 month using the app
September 13, 2023

most frictionless cod otp app out there. even better customer service.

LEUPP Watch
United Kingdom
5 months using the app
April 23, 2023

Good and straight forward app... staff are helpful too
I think whatsapp notifications can be made with less cost would be great

CremisiCasa
United States
30 days using the app
November 2, 2021

Works well and is effective. Had some issues while recharging and the support extended was quick and exceptional.

OffNorth
India
Over 1 year using the app
Zegsu Software Solutions LLP replied November 8, 2021

Thank you for your review. We want to make our app the best in the 'COD verification' category for our merchants and your support keeps us motivated.

We wish you all the success in your business.

Stay safe,
Arpit
Team Zegsu

About this app

Launched

April 26, 2021

Languages

English

Works with

Checkout, WhatsApp, SMS

Built by Zegsu Software Solutions LLP

About Zegsu Software Solutions LLP

4.5 average rating

4 years building apps for the Shopify App Store

B114 Abhee Lakeview, Serenity Layout, Sarjapur Main Road, Bangalore, KA, 560035, IN

Support

Send a message

+91 8297720004

contact@zegsu.com

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