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A branded self-service Returns & Exchanges portal for your customers.
Turn returns into exchanges: Boost your revenue by turning your returns into exchanges, including exchanges to other products. The smoothest returns process: A branded self-service Return & Exchange portal for your customers + a simple but powerful dashboard for your team within the Shopify Admin. Plus Partner: We’ve combined our experience as a Shopify Plus Partner into a friendly-priced, plug-and-play Returns & Exchanges app for Shopify merchants.
- More exchanges, less refunds. All-in-one Returns & Exchanges solution.
- The Returns & Exchanges app makes exchanging simple and attractive.
- Plug-and-play app installed within a few minutes.
Indeholder tekst, der ikke er oversat
- Højdepunkter
- Brug direkte i Shopify-administratoren
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Fungerer sammen med
Aftership, Sendcloud, Budbee, Klaviyo, MontaKategorier
Priser
Basic
$50 om måneden
Returns: $0,50 per return / Exchanges: $1,00 per exchange
- Plug and Play
- Unlimited exchange and return options
- Customisable customer portal
- Real-time Dashboard
- API for 3PL / ERP integration
30-dages gratis prøveperiode
Enterprise
$300 om måneden
Returns: $0,25 per return / Exchanges: $0,50 per exchange
- All of Basic plan
- Custom ERP integration (quote)
- Custom warehouse integration (quote)
- Customer success manager
- 1 license for multiple stores
30-dages gratis prøveperiode
Indeholder tekst, der ikke er oversat
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder
Anmeldelser (3)
Hello. I have reached out to the developer of this application multiple times, but I have never received a response. Despite sending several emails to different addresses, I still haven't received any reply.
We mainly started using this app to be able to offer exchanges to our customers, which works a charm! This app also simplifies our refund process and is easy and intuitive to use for both ourselves and our customers. Support is quick and skillful. One small minus is that it would have been nice to have a complete data-analysis as a standard feature (why are products returned?).
Thank you for your feedback on the app. The return reasons data analysis is definitively something we have on our roadmap. This helps the merchant to understand why products are returned and where to improve.
This R&E app has taken our customer experience for Exchanges and Returns to the next level. By not only tracking, but also processing and automatically sending out e-mail updates to our customers, the customer is always up-to-date on the status of their Return/Exchange and doesn't have to contact us for questions, not even in case of delays. Different 'promise' settings per shipping country also help a lot to tailor the experience for international shipments. Great stuff!
Support
Code kan besvare dine spørgsmål vedrørende Code Returns & Exchanges.
Udvikler
Frederik Matthesstraat 30, Delft, 2613 ZZ, NL
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Lanceret
25. april 2022
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