Code Returns & Exchanges

Code Returns & Exchanges

From $50/month. 30-day free trial. Additional charges may apply.
Rating (5)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

April 25, 2022

Languages

English, Dutch, German, French, Danish, and Italian

A branded self-service Returns & Exchanges portal for your customers.

Turn returns into exchanges: Boost your revenue by turning up to 40% of your returns into exchanges, including exchanges to other products. The smoothest returns process: A branded self-service Return & Exchange portal for your customers + a simple but powerful dashboard for your team within the Shopify Admin. Native Shopify app: We’ve combined our experience as a Shopify Plus Partner into a friendly-priced, plug-and-play Returns & Exchanges app for Shopify merchants.

Turn returns into exchanges: Boost your revenue by turning up to 40% of your returns into exchanges, including exchanges to other products. The smoothest returns process: A branded self-service Return & Exchange portal for your customers + a simple but powerful dashboard for your team within the Shopify Admin. Native Shopify app: We’ve combined our experience as a Shopify Plus Partner into a friendly-priced, plug-and-play Returns & Exchanges app for Shopify merchants. more
  • More exchanges, less refunds. All-in-one Returns & Exchanges solution.
  • The Returns & Exchanges app makes exchanging simple and attractive.
  • Plug-and-play app installed within a few minutes.

Pricing

30-day free trial

Basic

$50/month

Returns: $0,50 per return / Exchanges: $1,00 per exchange

  • Plug and Play
  • Unlimited exchange and return options
  • Customisable customer portal
  • Real-time Dashboard
  • API for 3PL / ERP integration

Enterprise

$300/month

Returns: $0,25 per return / Exchanges: $0,50 per exchange

  • All of Basic plan
  • Custom ERP integration (quote)
  • Custom warehouse integration (quote)
  • Customer success manager
  • 1 license for multiple stores

Basic

$50/month

Returns: $0,50 per return / Exchanges: $1,00 per exchange

  • Plug and Play
  • Unlimited exchange and return options
  • Customisable customer portal
  • Real-time Dashboard
  • API for 3PL / ERP integration

Enterprise

$300/month

Returns: $0,25 per return / Exchanges: $0,50 per exchange

  • All of Basic plan
  • Custom ERP integration (quote)
  • Custom warehouse integration (quote)
  • Customer success manager
  • 1 license for multiple stores

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

2 reviews
Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 23, 2022

This R&E app has taken our customer experience for Exchanges and Returns to the next level. By not only tracking, but also processing and automatically sending out e-mail updates to our customers, the customer is always up-to-date on the status of their Return/Exchange and doesn't have to contact us for questions, not even in case of delays. Different 'promise' settings per shipping country also help a lot to tailor the experience for international shipments. Great stuff!

MR MARVIS
Netherlands
Time spent using app: 9 days
June 23, 2022

We mainly started using this app to be able to offer exchanges to our customers, which works a charm! This app also simplifies our refund process and is easy and intuitive to use for both ourselves and our customers. Support is quick and skillful. One small minus is that it would have been nice to have a complete data-analysis as a standard feature (why are products returned?).

Josephine & Co NL
Netherlands
Time spent using app: 9 days
CODE replied July 19, 2022

Thank you for your feedback on the app. The return reasons data analysis is definitively something we have on our roadmap. This helps the merchant to understand why products are returned and where to improve.

About this app

Launched

April 25, 2022

Languages

English, Dutch, German, French, Danish, and Italian

Built by CODE

About CODE

5 average rating

3 years building apps for the Shopify App Store

Support

Send a message

apps-support@code.nl

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