Codify ‑ Order Cancel

Codify ‑ Order Cancel

評論 (47)

整體評分
4.5
各級評分數量
  • 87% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2026年3月25日

問題很快就被解決,棒

Transparent 台灣
台灣
使用應用程式 10個月
Codify Infotech 已回覆 2026年3月25日

Thank you

2025年12月3日

I have my orders set to authorize payment only and when the person cancelled the order it processed the payment before giving refund leaving me to have to pay the credit card fees on this cancelled order. Shopify does not refund processing fees. Thankfully it was a small order but nonetheless I lost money on this transaction.

Shroomability
美國
使用應用程式 7個月
Codify Infotech 已回覆 2025年12月4日

Thanks for your review. Our app only cancels orders, it doesn’t capture payments or control Shopify’s transaction fees. The payment was automatically captured and refunded by Shopify based on your payment settings, which is why the processing fee wasn’t returned. so this is not app issue at all.

If you’d like, we can check the specific order and help explain what happened. Please reach out to us anytime, we’re here to help.

2025年11月10日

I just installed your app and finished testing it on my site. I noticed that when a customer clicks to cancel their order and it is cancelled, the page doesn't automatically refresh so the cancel button remains active even though the customer has already cancelled. There needs to be a page refresh or something to avoid confusion on the customer's side. Thank you for all your hard work.

STYVARA
埃及
使用應用程式 大約2小時
2026年3月24日

This support team is the best.

toolie
匈牙利
使用應用程式 35分鐘
Codify Infotech 已回覆 2026年3月25日

Thank you so much :)

編輯時間:2025年9月10日

Initially the app doesn't work when Flexport is used for fulfillment. I reachout to app support, but support is very bad. They tooks ages to respond me on my query. However, I was able to resolve the issue quickly with our in-house developer.

Sourced the Right Whey™
美國
使用應用程式 4個月
2025年5月29日

Great app and support team!
After comparing several order cancellation apps, we decided to go with Codify. We're very satisfied with our decision.
Since implementing this app, our customers have been able to cancel their orders directly from their My Page using the intuitive UI.
Codify has effectively improved both the user experience and our support workflow.
When we faced some issues, the support team kindly helped us and assisted in implementing the exact update we needed. Thank you again!

RASIK(ラシク)家具・インテリア専門店
日本
使用應用程式 7個月
Codify Infotech 已回覆 2025年5月30日

Thank you :)

2025年12月16日

It does what it says, and it was easy to setup.

Flor Do Brasil
美國
使用應用程式 21分鐘
2025年11月11日

great customer service, they did the integration for me which was very helpful.

777 Jewellery
印度
使用應用程式 大約21小時
2025年1月9日

The Codify Order Cancel app is a game-changer for managing order cancellations on my Shopify store. It allows customers to cancel unfulfilled orders and even reorder with just one click, all without needing to contact support. The option to set a time limit for cancellations and automatically restock items makes inventory management a breeze. Overall, it saves time, reduces customer service workload, and provides a seamless experience for shoppers. Highly recommend for Shopify Plus stores!

Man Mohi
印度
使用應用程式 14天
Codify Infotech 已回覆 2025年1月10日

Thank you

2025年7月16日

Great app! Such a breeze to set up and get going. Good amount of options to set and restrict cancellation of orders and editing of orders. Really fills a basic need for our customers.

MTB Direct Australia
澳洲
使用應用程式 1天