Codify ‑ Order Cancel
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- Priser
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Gratis
- Vurdering
- 4,5 (46)
- Utvikler
- Codify Infotech
Galleri med fremhevede bilder
An app that makes your order cancel process easy without contacting support, with a reorder option.
Codify Order Cancel helps you provide options that allow customers to cancel orders that are not fulfilled and reorder the same order from the order status page as well as from the account and the order page. This makes the order cancellation process simple, as customers can cancel the order with just a few clicks without contacting customer support and waiting for a reply. You also have the option to automatically restock items after order cancellation, which will reduce your work.
- Allow customers to easily cancel their order.
- Allow customers to reorder the prior order with a single click.
- Set a time limit to cancel an order.
- Automatically restock items after order cancellation.
- Customize the text as per your needs.
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
- Kundekontoer
- Butikkens kasse
- Shopify-administrator
Kategorier
Omtaler (46)
I have my orders set to authorize payment only and when the person cancelled the order it processed the payment before giving refund leaving me to have to pay the credit card fees on this cancelled order. Shopify does not refund processing fees. Thankfully it was a small order but nonetheless I lost money on this transaction.
Thanks for your review. Our app only cancels orders, it doesn’t capture payments or control Shopify’s transaction fees. The payment was automatically captured and refunded by Shopify based on your payment settings, which is why the processing fee wasn’t returned. so this is not app issue at all.
If you’d like, we can check the specific order and help explain what happened. Please reach out to us anytime, we’re here to help.
I just installed your app and finished testing it on my site. I noticed that when a customer clicks to cancel their order and it is cancelled, the page doesn't automatically refresh so the cancel button remains active even though the customer has already cancelled. There needs to be a page refresh or something to avoid confusion on the customer's side. Thank you for all your hard work.
great customer service, they did the integration for me which was very helpful.
Brukerstøtte
Appstøtte levert av Codify Infotech.
Ressurser
Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).
Utvikler
C-2/513, Pragati IT park, Sudama Chowk road,, Mota Varachha, Surat, GJ, 394101, IN
Lansert
6. desember 2023
Tilgang til data
Denne appen trenger tilgang til følgende data for å fungere i butikken. Finn ut hvorfor i utviklerens personvernerklæring .
Se persondata:
Kunder, butikkeier
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Kunder
Navn, e-postadresse, telefonnummer, fysisk adresse, geolokalisering, IP-adresse, nettleser og operativsystem
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Butikkeier
Navn, e-postadresse, telefonnummer, fysisk adresse
Se og rediger butikkdata:
Produkter, bestillinger, Nettbutikk
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Se produkter
Produkter or samlinger
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Rediger bestillinger
Alle bestillingsdetaljer, tildelt distribusjon, or distribusjon administrert av forhandler
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Rediger nettbutikken din
Sideinnhold i nettbutikken på en bane som kontrolleres av appen
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