Codify ‑ Order Cancel

Name: Codify ‑ Order Cancel
Brand: Codify Infotech
Rating: 4.3 (48 reviews)

定價: 免費
評分: 4.3 (48)
開發者: Codify Infotech

Simplify order cancellation - Codify Order Cancel

An app that makes your order cancel process easy without contacting support, with a reorder option.

Codify Order Cancel helps you provide options that allow customers to cancel orders that are not fulfilled and reorder the same order from the order status page as well as from the account and the order page. This makes the order cancellation process simple, as customers can cancel the order with just a few clicks without contacting customer support and waiting for a reply. You also have the option to automatically restock items after order cancellation, which will reduce your work.

Allow customers to easily cancel their order.
Allow customers to reorder the prior order with a single click.
Set a time limit to cancel an order.
Automatically restock items after order cancellation.
Customize the text as per your needs.

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

顧客帳號
結帳頁面
Shopify 管理介面

類別

編輯訂單

評論 (48)

整體評分

4.3

各級評分數量

85% 的評分為 5 顆星
41
6% 的評分為 4 顆星
3
2% 的評分為 3 顆星
1
0% 的評分為 2 顆星
6% 的評分為 1 顆星
3

所有評價

2025年12月3日

I have my orders set to authorize payment only and when the person cancelled the order it processed the payment before giving refund leaving me to have to pay the credit card fees on this cancelled order. Shopify does not refund processing fees. Thankfully it was a small order but nonetheless I lost money on this transaction.

Shroomability

美國

使用應用程式 7個月

Codify Infotech 已回覆 2025年12月4日

Thanks for your review. Our app only cancels orders, it doesn’t capture payments or control Shopify’s transaction fees. The payment was automatically captured and refunded by Shopify based on your payment settings, which is why the processing fee wasn’t returned. so this is not app issue at all.

If you’d like, we can check the specific order and help explain what happened. Please reach out to us anytime, we’re here to help.

2025年11月10日

I just installed your app and finished testing it on my site. I noticed that when a customer clicks to cancel their order and it is cancelled, the page doesn't automatically refresh so the cancel button remains active even though the customer has already cancelled. There needs to be a page refresh or something to avoid confusion on the customer's side. Thank you for all your hard work.

STYVARA

埃及

使用應用程式大約2小時