Overall rating Based on 244 reviews
If you get a chance to use Codisto - Take the opportunity - Impeccable customer service and app capacities.
I had cause to use this app some time back, I found it a while ago and thought I'd give it a go - now there was a hiccup, to begin with, the fault of which lays on both sides of the fence. However, it's how they handled this that makes the difference, they demonstrated that they're a professional company in this issue. I was helped from the start and all that could be done to address the problem, was, in a timely fashion and professional service the whole way. Including, phone support, which I find very important, it's very handy to be able to speak to someone and they always find a way to help.
The thing that sets Codisto apart from others on the app store is that their customer service is great. The more important thing than that is that if you have a problem and email them, they will more than likely help you. It seems as long as they can loosely tie it to their product, they'll try and help. I have had some peculiar requests over the last 6 months or so and very few times have they said no, they almost always help, even if it's not entirely in their scope.
One example of this is that I requested if they could change a part of their program, adding functionality to it for me, they added it to their list and came back within about a month and said that they had completed it. I was pretty surprised! They actually care to improve their product and do it in a timely fashion.
In sum: Competitive pricing, fantastic customer service, above all - they know to try and keep their customers happy - which seems lost on other apps in the store.
Thank you Codisto for the continued support in growing our business! :).
Bis jetzt sehr gut,verwalte mein Shopify und Amazon sowie ebay hiermit und klappt alles sehr gut,Kundenservice ist schnell und nett.
Simply Car Parts
An absolutely first class application backed by equally good customer support. We manage nearly 50k products from Shopify to eBay along with several hundred orders a week back into Shopify and Codisto does this seamlessly. I can’t recommend the product highly enough!
First Ever NBL
Easy to use and set up. The spreadsheet format is quite intuitive. Very powerful when used with metafields. Great, helpful support with very quick replies.
Easy to use. Good for individual items on Amazon. For variants unsuitable, because texts are not customizable. Unsuitable for Ebay because legal texts are not safe.
I used this App to sync my Shopify store to Amazon. It was a bit daunting at first but the support staff were amazing. Walked me through each step and once you know how it's done, you realise that it's actually quite simple. Would highly recommend this App.
Gofybr - Hair Building Fibers
I never write reviews, but this app is rubbish :( it's caused me so countless customer issue problems. It sends some orders through to Shopify and not other & if you use a fulfilment centre and want the orders to push through once dispatching them from Shopify the app only partially works on this front as well. I tried asking their customer service team and i simply get referred to either Shopify or my fulfilment centre...what a headache!!
Firstly, sorry to see you having problems - of course it's frustrating when things don't work as expected but you have to be careful to vent in the right place/at the right source.
This review is inaccurate and misleading because Codisto has correctly sent all orders to Shopify. The errors lies with the order fulfillment app NOT Codisto. Leaving inaccurate reviews causes problems for everyone in the app ecosystem (not just the app developers).
If you reinstall the app and reach back out to support we can find the thing causing your fulfilment provider to crash by looking at the set of orders failed and then you have sufficient data to work with their support.
Great app! Takes awhile to get used to how everything is set up but once you learn the system everything is a breeze and straightforward. The support has always been prompt and quick to act on any issues we may have. Would recommend!
Always Adult AU
This is a great app that handles a huge amount of products across multiple regions and marketplaces with ease. We've used this for years now and found that the support is second to none. Their response times on support are amazing and they're very patient when it's clearly an issue that is not even related to their app.
I used this app to upload to ebay and Amazon, worked great, easy and excellent fast customer support