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I am very disappointed with CodeMaster. The platform frequently experiences downtime, which prevents sales from coming through on my store. This isn’t the only issue; I’ve tried contacting support multiple times by sending messages, but I haven’t received any response.
To clarify, this is not the first time I’ve faced this issue. I’ve reached out to you two or three times before, and once again, I sent a message regarding this recent problem, but there was still no reply.
What’s even more frustrating is that the losses caused by these downtimes can exceed the monthly subscription cost or even the Facebook ad budget I allocate to boost sales.
On a positive note, when the store is working, it operates very smoothly, and sales come in excellently, which proves that the platform has great potential if the issues with downtime and lack of support are resolved.
However, these recurring issues, especially the lack of response from your support team, severely harm the user experience. With all due respect, these problems need to be addressed urgently to improve your service.
Dear Customer,
Thank you for using the CODMonster app for your store needs. We sincerely apologize for the inconvenience you experienced.
We typically respond to support queries within 2 to 5 hours on weekdays, but our response time may be longer on weekends. We appreciate your patience as we worked to address your concerns.
Regarding the downtime, we noticed that a few products in your store needed reconfiguration. If you need any further assistance, please don't hesitate to reach out. We're here to help! Thank you!
Easy to place order with great customer support also helped me to avoid fake orders. Highly recommended!
We truly value your feedback and are grateful for your unwavering support. Your insights make a significant difference.
best conversion rate for cod I have ever seen
also a great support thank you
We're delighted to hear that our application has had a positive impact on your shop!
Thank you for your feedback and your confidence.
Best regards
The CodMonster Team.
With Cash On Delivery Monster, I've been able to perfect my COD business . These apps have not only improved my customers' buying experience but also boosted my average order value and helped me avoid fake orders.
A good and nice support team with amazing speed of response
We're delighted to hear that our application has had a positive impact on your shop!
Thank you for your feedback and your confidence.
Best regards
The CodMonster Team.
Great platform that brings everything together without adding apps, and the support team responds quickly
Thanx Cod Monster
We're delighted to hear that our application has had a positive impact on your shop!
Thank you for your feedback and your confidence.
Best regards
The CodMonster Team.
CodMonster revolutionized my checkout process, making it seamless and efficient, while Cash On Delivery Monster enhanced my business with its comprehensive tools, boosting my sales and ensuring order accuracy. Highly recommend!
Thanks to CodMonster, our checkout process is now smoother and more tailored to our needs. Cash On Delivery Monster has been a game-changer for our COD business, offering great tools like upsells, quantity discounts, and seamless order exports. Best app
CodMonster has revolutionized my checkout process! It's user-friendly. Plus, their support team is top-notch, always there to help!
CodMonster has revolutionized my checkout process, making it seamless and efficient. With features like Google Sheet order exports and phone number verification, it's a game-changer for my COD business!