Cohub Inventory Counting

Cohub Inventory Counting

Pricing
From $19/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
3.6 (20)
Developer
Cohub LLC

Cohub Inventory simplifies inventory counting with easy to use browser and mobile apps.

Cohub Inventory makes counting inventory simple, fast, and efficient. Invite your team to join a count, use your smartphones as barcode scanners, and get your counting done. Keep on top of your inventory by setting par levels, review mid-count adjustments caused by sales and shipments during a count session, or use ABC analysis to prioritize your most important items. When you're not counting, use our browser app to get an overview of inventory at all of you locations.

Cohub Inventory makes counting inventory simple, fast, and efficient. Invite your team to join a count, use your smartphones as barcode scanners, and get your counting done. Keep on top of your inventory by setting par levels, review mid-count adjustments caused by sales and shipments during a count session, or use ABC analysis to prioritize your most important items. When you're not counting, use our browser app to get an overview of inventory at all of you locations. more
  • Our free companion mobile apps turns your smartphone into a barcode scanner.
  • Easily invite your team to count with you and speed up the counting process
  • View historical inventory numbers from any day in the past with Time Travel.
Highlights
Use directly in Shopify admin

Launched

February 18, 2020

Languages

English

Pricing

Basic

$19 / month

  • Up to 4 locations
  • Full and cycle counts
  • Mid-count adjustments
  • Par levels
  • Scheduled counts
  • And more!

14-day free trial

Professional

$29 / month

  • Up to 5 locations
  • Full and cycle counts
  • Mid-count adjustments
  • Par levels
  • Scheduled counts
  • And more!

14-day free trial

Advanced

$59 / month

  • Up to 8 locations
  • Full and cycle counts
  • Mid-count adjustments
  • Par levels
  • Scheduled counts
  • And more!

14-day free trial

Plus

$99 / month

  • $99 for 9 locations + $5 per additional location
  • Full and cycle counts
  • Mid-count adjustments
  • Par levels
  • Scheduled counts
  • And more!

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (20)

Overall rating
3.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
December 29, 2023

This is the only way we count our retail store. Being able to use multiple devices and work as a team while having the store be actively open to customers is essential. This app tracks all the activity. The built in aggregation feature that automatically totals amounts together if products are scanned separately due to location or timing saves time, sanity and ensures accuracy. An essential app for any product based store.

The customer service has always been friendly, prompt and helpful.

Over The Top Cake Supplies - The Woodlands
United States
Almost 2 years using the app
December 17, 2023

As a team committed to meticulous inventory management using Shopify, we recently integrated the Cohub cycle count plugin with high expectations. Our goal was to streamline our inventory processes and enhance accuracy. However, our initial experience has been less than satisfactory, prompting us to seek immediate assistance to resolve pressing concerns.

Our team of three dedicated members invested three days in a comprehensive cycle count operation. Unfortunately, we are encountering critical issues in the aftermath of this extensive effort. Firstly, the upload process, which is a vital step in syncing the counted inventory with the system, is vexingly slow. We have been waiting for over 24 hours and the upload is still not complete. This lag severely disrupts our workflow and raises concerns about potential data loss and subsequent inaccuracies.

Furthermore, while we are currently conducting a cycle count in another branch, we have discovered that only a fraction of the counted variants are visible on the system. Out of the 740 variants meticulously counted, merely 114 are being displayed. This discrepancy is alarming as it raises doubts about the reliability of the plugin and compromises the integrity of our inventory records.

The aim of implementing Cohub was to achieve precise and reliable inventory tracking. However, these issues have resulted in a standstill of our operations and question the plugin's capability to handle large-scale data efficiently. We urgently require support from Cohub's technical team to address these problems. Our priorities are to speed up the remaining upload, ensure all counted variants are correctly reflected, and to understand why these impediments arose in the first place to avoid future recurrences.

We are hopeful that Cohub's customer service will respond promptly and provide the necessary assistance to rectify these issues. A swift and effective resolution would not only enable us to proceed with our inventory operations but would also restore our confidence in the plugin's functionality.

We plan to revise or remove this review once we receive the support needed and our inventory counts are accurately updated and stabilized within the system. We look forward to a timely and helpful response from the Cohub team.

Dispatch General
Morocco
12 days using the app
December 22, 2023

It looks like the app is not being maintained. No updates since 2022.
The app would not install on a new Samsung Galaxy S23, our standard phone for the business. So it was a waste of time even trying to test the app.
There is NO clear documentation on compatibility, and surprised you have to use a small mobile app, and have no option to use the app through the browser.

I am happy to update the review if there are acceptable responses by the developer.

Local Route Disc Golf
United States
20 minutes using the app
Cohub LLC replied December 23, 2023

Sorry to hear about the problems you’ve experienced.

Your review here is the first we’ve heard about them. Support by product review isn’t the route most users choose for handling issues. We usually learn about problems through our in-app chat function or when users email us at help@cohub.com or info@cohub.com.

Let’s start first with documentation — there’s an excellent 8 minute Quick Start video that demonstrates exactly how the app works. See the link below. Video and self-explanatory UI (user interface design) are by far the best form of documentation for an app like ours. It’s why we put links to the video in many locations throughout the app.

I will say the video is a bit long in the tooth as we’ve added some functionality since it was published -- the very powerful mid-count adjustment, for example. But, the UI makes these updates pretty obvious, so a video update hasn’t been urgent.

As for maintenance, we most definitely maintain the app! In fact, a developer is writing this response to you. We release improved code many times a month and as recently as two days ago for enhancing back-end performance.

These continuous improvements don’t show up as major feature releases because, for the most part, our updates don’t require users to do anything additional on their end — uninstalling, reinstalling, rebooting, etc.

Unfortunately, as I’ve just learned from you, making things less bothersome for our users is having the paradoxical effect of making it appear that we've abandoned the app. Nothing could be further from the truth!

Browser support — Easy answer for that. Yes, there is. You can start counts, adjust inventory, download reports, invite users to counts, and more. You’ll find it right there in your Shopify Admin on the left-hand side of the Shopify Home Screen from the “Apps” link. Also, Browser functions are covered extensively in the Quick Start video linked below.

Regarding Android support and the Galaxy S23: Our app definitely works on Android devices. It’s not the easiest OS us to support as there several different forks (varieties) in the wild. Being a small company, it can be difficult to code for all the variants. Samsung has a particularly unique version of Android that requires even more attention. That being said, we have tested the app on their Galaxy S20 5G and it works flawlessly. We’ll do some research into the S23.

Hope that answers everything for you. We’d love for you to give us another try. Happy to work through the S23 problems with you -- if you’re having trouble, it’s likely others are, too.

And, know that when you’re contacting our support you’re talking directly to the creators and developers who write the code. There are no non-technical types put between you and those who make cogs and sprockets.

In fact, let’s make this even easier — send an email to help@cohub.com with your phone number and I’ll call you. I know it's a holiday, but I also know that accurate inventory is critical for folks, especially during this time of year.

Regards,

—Steve

* Quick Start Video Link: https://www.youtube.com/watch?v=vMguI_QfGGU

Edited December 11, 2021

Just love your app and your customer service is out of this world as always! Always quick to respond to any questions or issues I might be having and are open to new feature suggestions.

Hilltribe Ontario
Canada
Over 3 years using the app
October 15, 2020

Lifesaver! Although many of our products don't have barcodes, we found it really easy to navigate the app, complete our weekly cycle counts and have everything updated straight away. It's definitely a lifesaver and time saver!

Hemp Gallery Australia Pty Ltd
Australia
Over 2 years using the app

Support

Cohub LLC can answer any questions you have about Cohub Inventory Counting.

Developer

Cohub LLC

504 Park Center Ave, Nashville, TN, 37205, US

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