CollabPay: Multi Vendor Payout

quite tricky to setup, ui needs work, also i think it should be clearly stated that you cannot easily automatically pay collaborators out via paypal its not a feature on paypal by default you have to contact them and be approved, the alternative for payouts (stripe) is extremely complicated to setup.

Also i am based in australia and i thought i would make the payouts in my collaborators local currency but the conversions dont work properly and instead its giving them my local total in their currency which is incorrect.

I've been having issues with currency conversion. My shop is in CAD and I'm doing payouts to a collaborator in USD. The app is calculating the amount based on the CAD value, and is doing the payout in USD without converting the value, resulting in overpayment. I've reached out several times to the support team and they haven't helped at all and are even ignoring my emails now

Edit: I finally got a defensive email from you on August 7, when you noticed the 3-star review...I replied to your email earlier today with screenshots of the two follow-up emails I sent on July 22 and July 30 that you never replied to.

This app has great functionality and even greater potential. However, since changing ownership in mid/late 2024, it seems to have been neglected. While the support team was always helpful, there have been no updates for almost a year now. Some features no longer work as expected, and several promised improvements (advertised on the main dashboard for almost a year) have yet to materialise. It’s a real shame, the original developer must not be happy :(

This program is great. I have been using it to payout my collaborations with Non Profits and this makes it very easy to pay them out. Able to set custom rates for different tags. Really easy to use. Only thing that is a little complicated is the Stripe payment but once its all set up you shouldn't have to mess with it ever again. Customer service has been great and friendly. Recommend to at least try their product you wont be disapointed.

Great app, does exactly what it says on the tin and does so in a clear and easy-to-understand UI. The app allows for flexibility in setting up specific agreements with your collaborators.

The app receives regular updates and the support for this app is outstanding - Ben is always there at the end of an email to support you and goes above and beyond in helping with what you need.

This team is awesome to work with. They are patient and answer all of my questions (which is many). They are receptive to feedback about what features to create or expand on. I feel like they actually care about what I'm asking for.
I'm really happy I found this app and chose to go with it. It is such a time saver and has reduced my time communicating with our affiliates + showing them reports.

CollabPay is easy to set up, the dashboard is easy for my payees and I to understand and audit our payments, and their support is some of the best I have ever received both from other Shopify apps and from large enterprise SaaS companies. Ben is knowledgeable, friendly and fast in handling all types of inquiries. It has been an absolute pleasure working with CollabPay and I look forward to expanding our partnership!

CollabPay is intuitive and encompasses so much of the technical processes that give headaches when trying to set up an Affiliate program. I had one hiccup in the setup process and that was due to my own fault and not CollabPays, and yet when I reached out for support, Ben not only helped me in my situation but provided a great solution. It makes me very excited to keep using CollabPay.

CollabPay and Ben are both phenomenal and are worth giving them your business, my bet is on them for being the biggest affiliate program provider on Shopify. If you ever see lower star ratings and reviews in the future I'd be shocked.

Since integrating CollabPay into our business process, we've found maintaining vendor and consignor inventory to be exponentially easier. It's the exact solution that we needed for our storefront, and in the event that we have specific additional needs, Ben is prompt to respond to all our requests and concerns.

Exceptional support and Ben is super helpful. Really happy with this app, we have used it for a while and there is simply nothing similar. Simple to use and always willing to listen about improvements or new features.

Definitely recommended if you need a way to split royalties or profit with other parties in a simple, transparent way.