CollabPay: Multi Vendor Payout

This team is awesome to work with. They are patient and answer all of my questions (which is many). They are receptive to feedback about what features to create or expand on. I feel like they actually care about what I'm asking for.
I'm really happy I found this app and chose to go with it. It is such a time saver and has reduced my time communicating with our affiliates + showing them reports.

We installed this a couple months ago, went through the setup process and confirmed everything was set up correctly. We ran our first collab with a another business we are very close to and it was a disaster. Payouts stalled and just appear pending, linked products are randomly being skipped in the reporting. I've emailed numerous times for help and just keep getting "we have passed this on to our developers" The last 3-4 times I have emailed I have just gotten no response. I really want this to work because if it works as described could be a great tool for us. However, support is terrible and functionality just isn't there.

CollabPay is easy to set up, the dashboard is easy for my payees and I to understand and audit our payments, and their support is some of the best I have ever received both from other Shopify apps and from large enterprise SaaS companies. Ben is knowledgeable, friendly and fast in handling all types of inquiries. It has been an absolute pleasure working with CollabPay and I look forward to expanding our partnership!

CollabPay is intuitive and encompasses so much of the technical processes that give headaches when trying to set up an Affiliate program. I had one hiccup in the setup process and that was due to my own fault and not CollabPays, and yet when I reached out for support, Ben not only helped me in my situation but provided a great solution. It makes me very excited to keep using CollabPay.

CollabPay and Ben are both phenomenal and are worth giving them your business, my bet is on them for being the biggest affiliate program provider on Shopify. If you ever see lower star ratings and reviews in the future I'd be shocked.

Great app, does exactly what it says on the tin and does so in a clear and easy-to-understand UI. The app allows for flexibility in setting up specific agreements with your collaborators.

The app receives regular updates and the support for this app is outstanding - Ben is always there at the end of an email to support you and goes above and beyond in helping with what you need.