Anmeldelser (201)

Samlet bedømmelse
2,7
Antal pr. bedømmelsesniveau
  • 34 % af bedømmelserne er på 5 stjerner
  • 8 % af bedømmelserne er på 4 stjerner
  • 11 % af bedømmelserne er på 3 stjerner
  • 13 % af bedømmelserne er på 2 stjerner
  • 33 % af bedømmelserne er på 1 stjerner
12. maj 2023

Shopify collabs wouldnt work for my website, once I had to upgrade from dovetale to shopify collabs, it stopped working. Never really generated any good leads anyhow with influencers but was hoping. Support was not so great, contacted them twice, no one could help. Contacted support directly but at that point I just uninstalled due to too much frustration and stress......

Posh Pet Glamour Boutique
USA
Cirka et år bruger appen
Shopify svarede 16. maj 2023

Hi there,

Brett here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing.

Brett | Shopify

27. september 2022

I have multiple influencers trying to sign up as an ambassador but they are just getting the error message "We are unable to verify that your request originated from Shopify". Now when I test myself to try out you are required to create a Shopify account just to signup as an ambassador? What is this Shopify???

Notionified
Sverige
2 måneder bruger appen
Shopify svarede 28. september 2022

Hi there,

I'm William from Shopify support. I understand that this experience is new however it is part of our efforts to ensure that merchant and creator data is protected in our authentication system. I'll reach out to you via email to discuss the specifics and work out any problems that you have with any of your ambassadors.

William | Marketplaces Support Specialist
Shopify

23. juli 2021

Beautiful UI and intuitive UX! Support team is so friendly and responsive - best influencer marketing platform I've used!

Hanalei Company
USA
2 måneder bruger appen
30. januar 2023

Great application & very happy with the features Shopify does great as always in everything they do! I also have one suggestion for the future updates for this application, I thought it would be a great feature to be able to message all of your affiliates at one time, for example if you have a certain promotion that you'd like them to promote you can do this by mass messaging all of them at one time! Other than that I highly recommend Shopify Collabs to create a community around your brand/store.

FKN Rich
Canada
2 måneder bruger appen
14. oktober 2022

Needs a signature section and a way to communicate with collaborators. great for keeping things in one place

Hand Held Legend
USA
Mere end et år bruger appen
22. marts 2023

Tutto bello e ben fatto, ma non si dovrebbe richiedere per forza l'iscrizione al creator su Shopfy. E' una frizione in più che frena tanti creator.

Pasticceria Brignone
Italien
11 måneder bruger appen
9. august 2021

Hands down, the best customer service we have dealt with in the software space. Attentive team, fantastic UI, helpful how-to brand videos and easily optimized so we can easily manage tasks without taking up the entire day.

Better Booch Kombucha
USA
Cirka 2 måneder bruger appen
26. april 2023

Is so complicated to use. If you want to invite an influencer, you would have to import an excel file, etc. No way to create links or other creatives and send them to affiliates. No way on sending a message to the affiliates. I have tried for several weeks to figure this out but it just doesn't have the functionality... I am going to delete from my store and use Affiliatery which is free

MacondoForever
USA
10 måneder bruger appen
Shopify svarede 29. april 2023

Hi there,

Mario here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on these roadblocks.

Mario | Shopify

12. november 2022

I am surprised that this app does not support the native Shopify multi-language feature. I have French and English on the same store and the Shopify Collabs is only showing English. Tried using translation app in Shopify to translate but it seems incompatible because the shopify collabs run within its own iframe.

IREN Shizen
Frankrig
Cirka 2 måneder bruger appen
Shopify svarede 15. november 2022

Hello,

Ashley here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.

Ashley | Shopify

6. april 2021

We made the decision to switch over to Dovetale from another affiliate/influencer management platform and it has been one of the best company decision's we've made thus far. Dovetale has a beautiful onboarding experience for our affiliates and we've seen a higher affiliate sign-up rate as a result. The platform also has much cleaner and more sophisticated dashboard views to track affiliate analytics. Following up with affiliate influencers has been significantly easier as a result. We also love using the Discover feature to look for additional affiliates to join our ambassador program. Previously we were paying for 2 separate tools and now we're saving a ton more money by just using Dovetale for affiliate management & sourcing. Our entire team has been highly impressed with the responsiveness of the Dovetale team. They respond to all of our feature requests / suggestions in a timely manner, while providing timeline estimates on when new features will ship. It's been so refreshing to see such amazing customer service. We've been telling everyone in our network to make the switch to Dovetale. It's such a no-brainer.

immi
USA
Cirka 2 måneder bruger appen