Anmeldelser (298)

Samlet bedømmelse
3,4
Antal pr. bedømmelsesniveau
  • 40 % af bedømmelserne er på 5 stjerner
  • 8 % af bedømmelserne er på 4 stjerner
  • 10 % af bedømmelserne er på 3 stjerner
  • 10 % af bedømmelserne er på 2 stjerner
  • 32 % af bedømmelserne er på 1 stjerner
4. april 2023

I have tried it on several mobile phones. It doesn't work with other brands either. It only works on the computer. Can someone help/fix this?

CARDER AMSTERDAM
Holland (Nederlandene)
Næsten 2 år bruger appen
Shopify svarede 11. april 2023

Hi there,

Thank you for taking the time to install and use the Collabs app on your store and leave a review. We are no reporting any issues with loading on mobile at this time, so I am going to reach out to you via email, in order to try out some troubleshooting steps with you. Talk soon!

Charlotte | Shopify

7. august 2022

The app is easy to integrate, but super buggy. The URL's it generates for affiliates don't work and I'm going on week 3 of waiting for someone from Dovetale to even answer my ticket. Really disappointing. Might have to remove this app for the lack of support.

Wearecrimsonclover
USA
Næsten 2 år bruger appen
Shopify svarede 8. august 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

28. februar 2024

There's a lot of work to do here in terms of making influencers not hate the signup flow. On our side, the UI continues to be weirdly unintuitive even after years of using it.

Extra star deducted because the app just straight up stopped working on our store recently with no warning. We just discovered a little message saying "this app may not work as expected. Collabs needs to be updated by the app developer. Contact them for support or uninstall the app." Considering Shopify is the developer, you'd expect them to have this sort of thing covered.

Unicorn Snot
USA
Næsten 2 år bruger appen
Shopify svarede 21. marts 2024

Hi, there. Thanks for taking the time to leave a review. I would suggest reaching out to our support team directly, so that we can gather more context about this issue and assist further. You can reach our team via our help center here: https://shopify.link/WJna. -Rick, Shopify Support

8. juni 2022

This app has huge potential to be an all-around amazing app. Definitely need to work on a few things such as a direct communication service/line with Dovetale themself instead of Shopify, open the options of payment methods that can used other than Paypal, and mainly, an option for ambassadors to request payout (notifying the owner via email/sms) this feature would be a complete game-changer, since it removes an extra step from ambassadors of having to go outside of app/site to request payout.

MAESTRO Sportswear
USA
Mere end 2 år bruger appen
30. januar 2023

Great application & very happy with the features Shopify does great as always in everything they do! I also have one suggestion for the future updates for this application, I thought it would be a great feature to be able to message all of your affiliates at one time, for example if you have a certain promotion that you'd like them to promote you can do this by mass messaging all of them at one time! Other than that I highly recommend Shopify Collabs to create a community around your brand/store.

FKN Rich
Canada
2 måneder bruger appen
27. juni 2022

Yes, AP4Liberty is right. The link for the affiliates are not working although the discount code is. I'm surprised to find that this basic feature is not working. The APP is not usable right now until the developers fix it.

Kibbles!
Singapore
Mere end et år bruger appen
Shopify svarede 29. juni 2022

Hi there,

Thomas here from Shopify. Thank you for bringing this to our attention! I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Thomas | Shopify

6. august 2022

I love it so far. I'm glad Shopify made their system. once it has an ios app I'll give it 5 stars. Being able to check stats on a phone is such a must for me, especially as a business owner on the go!

Fitto Activewear
USA
Cirka 2 år bruger appen
30. august 2022

Excited for what this app promises but Instagram account won't connect and PayPal payments to creators doesn't work. Still waiting for my ticket to be answered.

GEO
USA
Mere end et år bruger appen
Shopify svarede 31. august 2022

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing!

Vance | Shopify

1. september 2023

My first app for affiliate marketing. Most of the applicants have very little following/engagement. We sent gifts and received nothing in return. Pretty much a thanks and goodbye. Really no benefit at all. Will look for an app that holds affiliates accountable and does a better job vetting influencers.

Best Day Ever Kids
USA
3 måneder bruger appen
Shopify svarede 5. september 2023

Hi there,

Thomas here from Shopify. Thank you for taking the time to provide us with this incredibly valuable feedback. I'm sorry to hear of the struggles you are facing setting up and using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Thomas | Shopify

14. oktober 2022

Needs a signature section and a way to communicate with collaborators. great for keeping things in one place

Hand Held Legend
USA
Mere end et år bruger appen