Anmeldelser (276)

Samlet bedømmelse
3,3
Antal pr. bedømmelsesniveau
  • 40 % af bedømmelserne er på 5 stjerner
  • 7 % af bedømmelserne er på 4 stjerner
  • 11 % af bedømmelserne er på 3 stjerner
  • 11 % af bedømmelserne er på 2 stjerner
  • 31 % af bedømmelserne er på 1 stjerner
19. september 2024

Biggest waste of money and resources. Will never use again.

DesignbyAthena
Canada
Mere end et år bruger appen
28. august 2024

My account apparently got hacked by someone after the app was downloaded. Some started posting their content connected to my store.

Wyxs Unlimited
USA
6 måneder bruger appen
14. august 2024

It's a horrible app. just scammers making money off our already recurring commissions and our existing customers.

Diaita (Formerly The Rotten Fruit Box)
Portugal
Cirka et år bruger appen
Shopify svarede 15. august 2024

Hi, there. Thank you for taking the time to leave your review. We appreciate you sharing your feedback and experience. Our team is constantly working to improve Shopify Collabs for all users and hope to see you back with us in the future. -Kitana, Shopify Support

6. december 2024

Impossible de tout traduire. Dans les mails, encore beaucoup de phrases sont en anglais, dommage car sinon le reste est bien pensé.

Ceso
Frankrig
2 måneder bruger appen
7. august 2024

Have sent product to multiple different creators through this app and not a single one reviews the product. I feel like its all scam people.

kyacay
USA
6 måneder bruger appen
Shopify svarede 14. august 2024

Thanks for taking the time and sharing this feedback. If the creators have received the samples and have not shared a review, then we'd recommend contacting the creator to see if they've had a chance to try the product yet. However, if you're unable to get a response and you'd like to file a complaint against a creator, then this is something we'd be happy to help you with. Simply visit the Shopify Help Center (https://shopify.link/WJna) and login to your account to create a support request. Cheers. -Elias, Shopify Support

14. august 2024

Influencers take products and ghost, fix this now!

FS Drinks
USA
Cirka et år bruger appen
Shopify svarede 15. august 2024

Hi, there! Thank you for your feedback. Unfortunately, there is no way to force a creator to promote a particular brand or merchant. You may be able to create contracts (outside of Shopify) that outline the expectations for the work the creator will carry out. We recommend seeking legal advice when drafting any type of contract. - Greta, Shopify Support

21. juni 2024

Absolutely terrible experience. Creators just take free gifts and ghost. Shopify Collabs is a way for random people (not actual collaborators or influencers) to take free product from you. Not a way to make money, a way to lose money. Also, there is no expectation set by Shopify Collabs for these "creators". But of course there is an expectation to the business to provide something, whether free or a discount. Very disappointing. You are better off connecting with people yourself on social media platforms.

Jacob Bromwell®
USA
Mere end et år bruger appen
Shopify svarede 26. juni 2024

Thank you for sharing your experience. I understand it must be difficult when creators don't uphold their part of your agreement. While Shopify provides the platform to facilitate the connection between merchants and creators, we don't have the authority to enforce these agreements. For this reason some merchants choose to seek legal counsel and create contracts that both parties can sign. This might be helpful to consider if you choose to continue using Shopify Collabs. For more information please refer to the Shopify Collabs Terms of Service: https://shopify.link/NGAG. -Erin, Shopify Support

18. juli 2024

I will reconsider my review when "influencers" can be rated and reported for failing to comply with agreed terms. I do not want to give free gifts to random individuals and then be ghosted!!!

Gleam Layer
Portugal
5 måneder bruger appen
Shopify svarede 23. juli 2024

Hey there, thanks for the review. I can certainly see the benefit of allowing merchants to rate the influencer that they have worked with. I am going to provide this as a suggestion to our developers of the application. With that being said, it is possible to create a contract that outlines the expectations for the work that the influencer will carry out. I would suggest seeking legal advice when drafting the contract. -Ollie, Shopify Support

27. juni 2024

Great interface, but needs protections for sellers. I sent 2 candles out to "influencers" who have yet to post with them as agreed, and two months later, I'm still waiting. I've never had this happen before. Implement a deposit or something influencers have to put down so that sellers aren't out money if they do not post with the product!

Angsty Addie
USA
8 måneder bruger appen
Shopify svarede 3. juli 2024

Hi, there.

Thank you for reaching out and sharing your feedback with Shopify Collabs. We're sorry to hear you did not have an ideal experience using the app.

We recommend creating contracts that outline the expectations for the work the creator/influencer will carry out. It is also recommended to seek legal advice when drafting any type of contract. -Victoria, Shopify Support.

27. juni 2024

The app is terribly slow, like dial up internet slow. However, you'll be waiting even longer for a content creator to actually review your product. I've had this app for over a year, and there is very little engagement, the search function is weak, and have had zero return. There is nothing to protect the sellers. Many fake creators wanting free stuff.

Coley Made
USA
Mere end et år bruger appen
Shopify svarede 3. juli 2024

Hello!

Thank you for reaching out and sharing your review.

I understand the app is functioning at a slow pace on your end. This may occur if there is a significant amount of information that is stored on the app. I would like our Support team to take a look into this and see if we're able to replicate. You can access support by going to your Collabs Dashboard and clicking the 'Get Support' section. 'Get Support' can be found by clicking on the three-dot menu in the upper right-hand side.

In regard to content creator(s) reviewing products, you can try looking into creating contracts that outline the expectations for the work the creator will carry out. We recommend seeking legal advice when drafting any type of contract. -Victoria, Shopify Support.