Anmeldelser (277)

Samlet bedømmelse
3,3
Antal pr. bedømmelsesniveau
  • 40 % af bedømmelserne er på 5 stjerner
  • 7 % af bedømmelserne er på 4 stjerner
  • 11 % af bedømmelserne er på 3 stjerner
  • 11 % af bedømmelserne er på 2 stjerner
  • 31 % af bedømmelserne er på 1 stjerner
14. juni 2024

Zero app localization for Japanese. Reached out multiple times to support but they never update the interface to include Japanese.

GoDoggy
Japan
Mere end et år bruger appen
Shopify svarede 18. juni 2024

Hi, there. Thank you for taking the time to leave this review! It's great to hear you're interested in using Shopify Collabs and I'm happy to pass on your feedback. -Erin, Shopify Support

1. juli 2024

this app continued to charge me after deleting it from my store!!

noireblanc
Canada
Cirka 2 år bruger appen
Shopify svarede 3. juli 2024

Thank you for bringing this to our attention. While Shopify Collabs is completely free to use for merchants and creators (https://shopify.link/d6DD), there may be a commission processing fee that's applied on some orders earned by affiliates. However, if you believe there's been a mistake on your Shopify invoice, then we'd be happy to take a closer look at your account. Please visit the Shopify Help Center (https://shopify.link/vRnL) and join us on a live chat. Cheers. -Elias, Shopify Support

24. juli 2024

cant manually settle the payouts is a deal breaker

MADD
Egypten
12 måneder bruger appen
Shopify svarede 26. juli 2024

Thank you for writing your review and for sharing with us how you feel Shopify Collabs can be improved. We appreciate your feedback and hope to continue improving the app over time. -Victor, Shopify Support

4. juni 2024

This app allows the creator to get free item/s upfront and then the creator not fulfilling their task of promoting the item on their socials. Then Ghosting the store, totally rude shameless & actual theft.! Not fair at all if you are a small struggling business. There should be some kind of verification process for the creator to pass or a rating that stores can assign based on the experience with the creator, those creators with low review ratings wont get used

Belle Emporium
Storbritannien
Cirka en måned bruger appen
Shopify svarede 18. juni 2024

We appreciate your feedback! I understand the discouragement that can emerge if a creator doesn't meet their obligations in an agreement. To tackle this, certain merchants choose to draft contracts that both parties can agree to. While Shopify serves as the platform linking merchants and creators, we are unable to enforce these agreements. If you encounter unmet collaborator tasks, it could be helpful to consult legal counsel. For additional details, please refer to the Shopify Collabs Terms of Service at: https://shopify.link/NGAG. -Iris, Shopify Support

10. december 2023

This app is a joke. The "influencers" who use it are after free product only. There is no way to hold them accountable for actually promoting the product. Every single collab who has applied, never posted to any socials after getting their product and have stopped communicating with us. We since changed our gift to 50% off their first order instead of free product - now anyone who applies private messages us on Instagram asking for free product to promote. What a joke.

Backroad District Clothing Boutique
USA
7 måneder bruger appen
Shopify svarede 13. december 2023

Hi there,

Thomas here from Shopify. Thank you for taking the time to provide us with this incredibly valuable feedback. I'm sorry to hear of the struggles you are facing setting up and using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Thomas | Shopify

10. januar 2024

I had high expectations, and have been disappointed. Poor customization options, reoccurring issues verifying required social accounts during application process, lack of resources and manual entry when trouble shooting.

MECHEE
USA
Cirka et år bruger appen
Shopify svarede 12. januar 2024

Hi, there! Thank you for providing your feedback. It has been documented and submitted to the relevant teams. - Skye, Shopify Support

30. december 2023

After utilizing this feature for a year, it's become evident that the strategy of providing discount codes to influencers is flawed. These codes are frequently intercepted by bots and dispersed across public discount sites, allowing customers to access them without the intended influencer engagement. Consequently, influencers are unfairly earning commissions on these sales. This issue has resulted in more financial loss than gain for our company. Additionally, the platform lacks a crucial functionality for mass communication with influencers, making it challenging to keep them informed about the latest product news and updates. This significant oversight hinders effective collaboration and marketing strategies.

edelkrone
USA
11 måneder bruger appen
Shopify svarede 1. januar 2024

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify

Redigeret 5. februar 2024

The product categories do not include mine, making his app useless for my business. How can I find anyone or they find me if my type of business is not mentioned?

re your reply... what would be close to education?

Laughing Ogre Press
USA
9 måneder bruger appen
Shopify svarede 5. februar 2024

Thank you for your review. Please select those closest product type to your products. If you don't beleieve there is one, then please contact our Support Team (https://shopify.link/qL3P) for the next best steps. -Emily, Shopify Support

15. marts 2024

Honestly this app is horrible. Doesn't load half the time, and when it does, 99.9% of the people who have applied to collab with my brand are very small "influencers" (so, people with only around 200 followers on instagram) who are only looking for free items. The fact that there is no way to track or penalize influencers after they receive free items is a huge negative for me. The only thing this app has been useful for so far is for my friends to apply. Organic reach in the "collabs network" is god awful, literally just a bunch of dishonest people looking for free things.

peachpot.co
USA
23 dage bruger appen
Shopify svarede 22. marts 2024

Hi, there. Thank you for taking the time to leave a review for Shopify Collabs! I'm happy to put forward a feature request regarding being able to report influencers to our Collabs Devs for their consideration in a future update. If the app is having trouble loading, please check to make sure you're using the latest version, that your device is also on it's latest OS version, and try re-installing the application. Thanks again for your review! -Imogen, Shopify Support

4. marts 2024

Terrible. Very basic. Just like all other Shopify apps.

Airportag
USA
Næsten 2 år bruger appen
Shopify svarede 20. marts 2024

Thanks for the review. If you would like to edit/update your review to include some additional context on what you liked/disliked - we would greatly appreciate it! As this feedback is how we can improve and make Shopify developed applications better for all merchants and users. -Ollie, Shopify Support