Shopify Collabs

I had high expectations, and have been disappointed. Poor customization options, reoccurring issues verifying required social accounts during application process, lack of resources and manual entry when trouble shooting.

App is useless. Can't set up commissions, can't add/modify tiers, can't pay influencers and can't get a response for trouble tickets. The Dovetale intergration was easy to use, manage and set up. The switch the Shopify Collabs has been terrible.

My first app for affiliate marketing. Most of the applicants have very little following/engagement. We sent gifts and received nothing in return. Pretty much a thanks and goodbye. Really no benefit at all. Will look for an app that holds affiliates accountable and does a better job vetting influencers.

For a feature as highly touted as this has been you would think that Shopify would have taken the time to get it right. The entire app is riddled with bugs and pain points. The entire experience needs to be vetted and troubleshot. I don't need to go into detail because so many of the issues have been called out in other critical reviews. I'm just here to encourage Shopify to allocate the resources to get this back on track. Moderator - please escalate this to the decision makers. And decision makers - please get on top of this asap as the holiday sales season is soon approaching.

I am surprised that this app does not support the native Shopify multi-language feature. I have French and English on the same store and the Shopify Collabs is only showing English. Tried using translation app in Shopify to translate but it seems incompatible because the shopify collabs run within its own iframe.

please review those fake influencers data before you go on into business with them.

I have taken the time to review Instagram and youtubers accounts, there's no legit ways those accounts get so many 10's of thousands of subscribers and no views with 2 videos posted!
A lot of IG accounts look good on paper but when you actually read the comments you can see that they are from comment pods of other fake influencers doing the same thing.

This forces you to use collaborators that are only within the Shopify Network. What if we want to use our own influencers that are not here?

Previously I was able to do this with my other business. However, I cannot figure out how to make that a possibility now that this app has been updated.

I would give it zero stars. They have deprecated all campaign, tasks, and messaging features rendering it useless to run or manage any type of influencer campaign.

Honestly this app is horrible. Doesn't load half the time, and when it does, 99.9% of the people who have applied to collab with my brand are very small "influencers" (so, people with only around 200 followers on instagram) who are only looking for free items. The fact that there is no way to track or penalize influencers after they receive free items is a huge negative for me. The only thing this app has been useful for so far is for my friends to apply. Organic reach in the "collabs network" is god awful, literally just a bunch of dishonest people looking for free things.

Very unhappy, especially as a ShopifyPlus customer! This is not like GRIN or UPFLUENCE. The system is almost impossible for influencers to work with you. The sign in process is confusing, the gift section is confusing. The influencers have to go through so many steps and technical issues; they practically don't have time to concentrate on your products. This needs a TON of work. ShopifyPlus should actually find out how to run an influencer program before launching an App like this. I wish I didn't dig into it until it had been out for longer. Hoping for a much better experience in the future whenever this gets completely redone. Terrible.