Rezensionen (272)

Gesamtbewertung
3,3
Anzahl pro Bewertungsstufe
  • 39 % der Bewertungen sind 5 Sterne
  • 7 % der Bewertungen sind 4 Sterne
  • 11 % der Bewertungen sind 3 Sterne
  • 11 % der Bewertungen sind 2 Sterne
  • 31 % der Bewertungen sind 1 Sterne
2. September 2021

As someone who is just stepping into influencer marketing, Dovetale makes everything SO easy! It has everything built in and walks you through all you need to know. I have tried so many different apps and nothing compares.

ELKIE & Co.
Vereinigte Staaten
7 tage mit der App
3. Mai 2023

Having issues saying i don't have permission and have to keep reinstalling.
But people are applying fine via website.
Could i please have some help with this. Thanks

Bueno Shoes
Australien
Etwa 2 monate mit der App
Shopify hat geantwortet 10. Mai 2023

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing setting up and using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Jason | Shopify

26. Juli 2022

Overall, we like the app, it's easy to use, and largely automates the management of influencers. We'll probably move from our existing Affiliate platform at some point, but would like a few more features first, most obviously, the ability to change the email template that goes out to applicants. We have to re-write it every time, and it 'feels' like there's an option somewhere to change the template, but we've not been able to find it.

Abstract Ocean
Vereinigte Staaten
3 monate mit der App
4. Juli 2022

Contacted Dovetale with no reply back. Finding content creators typically is to take the place of a company having to build their own branded social media. The app requires the company to have its own account. Was looking to get around this. Then tried to contact them to see to what point of a branded account was needed to get no reply

Threaded Stitch
Vereinigte Staaten
10 tage mit der App
Shopify hat geantwortet 6. Juli 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use Dovetale on your store and leave a review. I am sorry to hear you have been unable to get in touch with our team. I understand you need support in understanding how the app functions and how to best use it. To answer your main question here, a branded account on Dovetale would be a website and an Instagram account, which allows you to connect and work with Instagram influencers around the world. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

1. Mai 2023

The app is really buggy, it continually says I don't have permission to use my account and makes me install it over again.

NARY
Vereinigte Staaten
Etwa 2 monate mit der App
Shopify hat geantwortet 3. Mai 2023

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Jason | Shopify

9. März 2023

Has great potential but needs some extra bits adding to make it awesome !!

1. Auto assigning tiers to new affiliates should be an option if running multiple options
2. When selecting collections within the tiers allow multiple selections not one at a time rather time consuming when you have multiple collections
3. On commission options a option for "FIXED AMOUNT PER PRODUCT" should be a choice if i want to pay someone $10 for selling a specific product I'm promoting this should be available. You should be able to assign multiple commission options to one tier as well
4. A Media Area where we can upload media for those we are collaborating with so that they can share brand specific promotional content with there followers
5. Other forms of paying the affiliates not just Paypal

Vyral
Vereinigte Staaten
Etwa 2 monate mit der App
Shopify hat geantwortet 11. März 2023

Hi there,

Thank you for taking the time to provide us with this feedback! I would be happy to bring these back to our team for consideration in the future. I'm going to follow up with you over email to open up the lines of communication in case there is anything I can assist you with any one of these suggestions.

Charlotte | Shopify

Bearbeitet am 29. September 2022

There are things I really like about this app and things I do not. I think it is pretty easy to use and I like that everything is in one place. That being said, sometimes it glitches though. Also, I don't like the way the gifting works with it. I hate that to offer a gift you have to go through all your products one by one and add them, just to allow people to choose from them. I wish you could choose collections that people can pick from. I can't imagine what this will be like in the future as I add more products to my site. Also, I don't like the page that the members see when choosing a gift. it shows 1 product at a time and you have to scroll down through them all. It would be nice if the page had them 3 or 4 next to each other, as well as being able to choose what the page looks like to match with our website. I feel like there is definitely more work to be done on this to make it better.

HUELLA
Vereinigte Staaten
Etwa 2 monate mit der App
Shopify hat geantwortet 27. September 2022

Hi there,

Charlotte here from Shopify support, thank you for letting us know about this issue you were experiencing on Shopify Collabs. Our engineering team has now fixed the Applicant page loading error, and you should now be able to navigate to that page as normal! Our team has sent you and email in order to make sure that the app is now working as expected.

Charlotte | Shopify

27. Mai 2023

not available in our countries

OPTION FASHION STORE أوبشن فاشن ستور
Türkei
8 tage mit der App
Shopify hat geantwortet 30. Mai 2023

Hi there,

Thank you for taking the time to provide us with this incredibly valuable feedback. I'm going to follow up with you over email to open up the lines of communication in case there is anything I can assist you with.

Ashley | Shopify

20. Juli 2022

I'll give Dovetale four stars because it is now included with our Shopify subscription. We have abandoned our other provider and are fully operating on Dovetale now. However, we are feeling a lack of features and some of our affiliates have problems connecting their social accounts. Here are our suggestions, Dovetale:
-We need to be able to message influencers from the app
-Not all influencers are social media influencers. We would like the ability for people to sign up with an email address instead of a social account
-We need to pay commissions 'fixed amount per product' and that option is not available

Atla Water
Vereinigte Staaten
Etwa ein monat mit der App
Bearbeitet am 4. März 2022

This App looks clean, pricing is good, i have emailed support a question and they replied immediately.

Fames Chocolate
Vereinigte Staaten
3 tage mit der App