Reseñas (272)

Calificación general
3,3
Recuentos por nivel de calificación
  • El 39% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 11% de las calificaciones son de 3 estrellas
  • El 11% de las calificaciones son de 2 estrellas
  • El 31% de las calificaciones son de 1 estrellas
19 de mayo de 2023

Overall I like how easy this app is to receive collab applications and send gifts. But I hope there is a rating option for shop owners to rate the influencers. I have approved several influencers and sent out gifts to them, but they all disappeared and have yet to reply to me when they got the products, it's really frustrating and I am not sure if I should continue to use it.

EARA
Estados Unidos
9 meses usando la aplicación
Shopify respondió 23 de mayo de 2023

Hi there,

Thank you for taking the time to provide us with this incredibly valuable feedback. I'm going to follow up with you over email to open up the lines of communication in case there is anything I can assist you and your affiliates with these difficulties and suggestions.

Thomas | Shopify

2 de agosto de 2022

Really like this app but there are some small updates that could be done to make it even better. For one, the fact that you can't create different templates for the welcome email is such a miss. We have to copy/paste/rewrite the welcome email to each affiliate we accept into our program. Also, it would be ideal if there was communication/emails to the affiliates when they made a sale - this would help incentivize and let them see how much they are making. Additionally an integration into Klaviyo would make it so much easier to communicate and do campaigns with your partners.

Marea Wellness
Estados Unidos
9 meses usando la aplicación
Shopify respondió 5 de agosto de 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use Dovetale app on your store and leave a review. This feedback is so valuable to us - it lets us know how we can improve with each future iteration of our app. I'm going to follow up with you over email to open up the lines of communication so I can ensure that your feedback is put on the desk of our developers!

Charlotte | Shopify

21 de marzo de 2023

A very good app, simple to set it up - Very Robust and no shit code to disturb theme....Hosting affiliates on shopify domain creates it more trustworthy and safe for affiliates - Negative reviews are by those cynical idiots who wants 24/7 contact support and for an app that is free is hard to provide you 24/7 support....Get your keyborad in some use. Thanks shopify for this app, I would suggest to add a feature that enables merchants invite potential affiliates from the app.

A Bit Orange
Estados Unidos
28 días usando la aplicación
29 de julio de 2021

Absolutely love this app! It is so easy to use and well done. Customer service is INCREDIBLE and responds so quickly and helps with any questions that come up. We are so glad we found Dovetail!

Bandits Bandanas
Estados Unidos
28 días usando la aplicación
16 de abril de 2023

please review those fake influencers data before you go on into business with them.

I have taken the time to review Instagram and youtubers accounts, there's no legit ways those accounts get so many 10's of thousands of subscribers and no views with 2 videos posted!
A lot of IG accounts look good on paper but when you actually read the comments you can see that they are from comment pods of other fake influencers doing the same thing.

Trophy ShapeWear
Estados Unidos
Alrededor de 2 meses usando la aplicación
Shopify respondió 18 de abril de 2023

Hi Trophy ShapeWear,
Thank you for taking the time to review the Shopify Collabs app. My name is William and I'll be assisting you today. The issue you've described here is that there is data from these social networks in our discovery feature that appears manufactured. We are only taking publicly available data to fill the discovery section, so if these accounts exist they can be shown in our app. Over time we’ll be adding more first-party data to improve the experience of finding credible creators. I'd be happy to follow up with you to discuss this in more detail.
William | Marketplaces Support Specialist Shopify

10 de agosto de 2021

Dovetale makes the influencer search process much more efficient and effective; combined with their outstanding customer service the app is definitely worth signing up for!

Immitis GR
Estados Unidos
27 días usando la aplicación
23 de julio de 2022

Finally we find this influencer marketing platform and this is really easy and convenient to use. Will recommend to anyone who want such function. Really love it.

42Lolita
China
26 días usando la aplicación
6 de diciembre de 2022

Considering it's free I'm giving it 5 stars! Quite easy to use from the brand side. I'll echo the comments of the others that the registration needs to be EFFORTLESS for the creators. Also, if there were a tool to see who of our existing customers has a Shopify Collabs creator account that would make a lot of sense. And a step further would be who from our IG following has a creator account. This is a great start and with some tweaks I think we can base our influencer/affiliate marketing in Shopify Collabs. Without improvements we'll likely move to one of the big name platforms soon. Hope this helps.

EŸN VAS
Estados Unidos
25 días usando la aplicación
Fecha de modificación: 27 de junio de 2021

The application is so good , It has a nice interface. Thank you for your quickly response. I can't wait to see the effect.

Andywawa Baby Clothes Online
Reino Unido
24 días usando la aplicación
15 de marzo de 2023

I have also been having troubles wiht the sign in process. Affiliates have not been able to lnk there accounts and then getting error messages and then not being able t complete the process. Huge game breaker.

Added features around storing creative and content for the influeceers to use would also be very useful.

I am switching provider.

Limber
Nueva Zelanda
7 meses usando la aplicación
Shopify respondió 23 de marzo de 2023

Hi there,

Thank you for taking the time to provide us with this feedback. I'm going to follow up with you over email to open up the lines of communication in case there is anything I can assist you and your affiliates with these difficulties and suggestions.

Mario | Shopify