Reseñas (272)

Calificación general
3,3
Recuentos por nivel de calificación
  • El 39% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 11% de las calificaciones son de 3 estrellas
  • El 11% de las calificaciones son de 2 estrellas
  • El 31% de las calificaciones son de 1 estrellas
24 de febrero de 2023

I love that the app is free and works well at tracking conversions as well as syncs up with ReCharge, our subscription app for recurring purchases/commissions. They've made some necessary updates already too which I love. I hope these can be next on the list as these are a few feature requests we need:
#1 - The ability for us to edit the promo code of our affiliate after they've been accepted if someone wants to change theirs. Right now there's no way for us to do that and it's super annoying.
#2 - The ability to ADD a purchase as a conversion to an affiliate's account. Right now there's no way to do that and having a manual option would be great since we know some conversions are coming from a specific affiliate based on the customer including their name in their application.
#3 - Being able to email our affiliate directly from the dashboard! My only option at the moment is to see if I can set up automation so I can do this on autopilot with my ESP.
#4 - The ability for us to upload and provide assets to our affiliates as a content hub if you will of the different sales/promotions/products we have that they can then use to promote our products.

The Billboard 500 Club
Estados Unidos
11 meses usando la aplicación
24 de abril de 2023

I am not sure how well this works. I have been trying to link my IG account for a few weeks now with no success. I have reached out to support but got no reply.

Black Lava Vape
Estados Unidos
7 meses usando la aplicación
Shopify respondió 25 de abril de 2023

Hi Black Lava Vape,

Thank you for taking the time to review the Shopify Collabs app. My name is Brett and I'll be assisting you today. We'd like to make sure you're getting the support you need, so I'll be following up via email to see if we can help get your Instagram connected!

Brett | Shopify Support Specialist

24 de mayo de 2023

Providing a very easy platform by which to provide products and/or discounts to people with special codes that can tie back to sales is an A+ 5 star experience. A couple of clicks and all automated payment is all you can ask for.

However, there is no visibility into post gifting even though you have all their info. There's no analytics. There's no backend. There's no feedback.

I should be able to click on their profile and see if they've posted anything related to my product.
I should be able to message people or even send email campaigns and promotions to all my ambassadors or subsets of them.
I should be able to rate people so that other brands can see who follows through and who drives sales.

I would be surprised if even 10% of the people actually post content. It also does not drive sales. I may get 1 sale for every 3 gifts. It is absolutely of no direct value economically.

But I do get some good content from here, and it's much easier than having to deal with endless instagram requests for products. But Shopify could make this infinitely more value almost immediately with very little effort.

Little Hometown
Estados Unidos
10 meses usando la aplicación
27 de mayo de 2022

We just signed up but cannot find any documentation or videos explaining how set up influencer commission rates and we do not know if this works if we are offering an auto discount on products in our store now. We also cannot find any documentation on how to use the dovetale discover function to search for influencers. Some clear self learning documentation or videos would be very helpful.

LeVaye' Cosmetics
Estados Unidos
7 meses usando la aplicación
Shopify respondió 31 de mayo de 2022

Hi there,

Vance here from Shopify. Thank you for taking the time to leave us your feedback. I've sent you an email to help provide answers to your questions. I've also passed this feedback onto our developers so we can update our documentation to contain more information in the near future.

Vance | Shopify

3 de noviembre de 2022

I haven't started using this yet but have a question. If influencers don't link their social media to this program, doesn't it mean that the only way for them to generate affiliate sales is through an affiliate link. Is this the reason for the link. This way they simply need to mention the @ of the store, and it still gets considered as a referral - a more natural one at that - rather than referrals only coming through via their unique link.

omiwoods
Canadá
7 meses usando la aplicación
Shopify respondió 7 de noviembre de 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

11 de febrero de 2024

Leider sehr unübersichtliche Navigation. Man findet nichts mehr wieder.

Always-Ahead
Alemania
1 día usando la aplicación
15 de abril de 2023

Affiliate manager app for free - what can I say. Love the functionality too. FREE PAYPAL MASS PAYOUTS LETS GOOOO. Wish there was one big button to pay all affiliates at once though.

Fusion Motorsports USA
Estados Unidos
19 días usando la aplicación
8 de septiembre de 2022

Not what I was expecting. As someone who struggles to find influencers I thought this would be a platform where I could easily offer a collab but the discover tab seems useless? I can't send these influencers an active offer really unless I DM I thought it would be like the middle man type of app.

Brinisity
Estados Unidos
6 meses usando la aplicación
Shopify respondió 11 de septiembre de 2022

Hi there,

William here from Shopify support, I'd love to open a dialogue with you about what you need to make this app just right for you. Collabs has launched recently and we're happy to look to where merchants like yourself would like it to go. Please look out for my email so we can discuss.

William | Marketplaces Support Specialist
Shopify

16 de agosto de 2022

I currently use another Affiliate Application for my shopify store, but was eager to switch to this app once I saw that it would be included in my shopify subscription. However I haven't switched over as my current affiliates don't always want to sign up using their social media accounts as they prefer to sign up via email. I wish there was a feature at would allow me to email out an invite or to manually add an affiliate. For this reason alone I'm sticking with my current app even though it costs me additional fees every month. Close but not quite Shopify.

Snufflebean Yarn
Reino Unido
5 meses usando la aplicación
Shopify respondió 19 de agosto de 2022

Hi there,

Thomas here from Shopify support, thank you for taking the time to leave a review. This feedback is so valuable to us - it lets us know how we can improve with each future iteration of our app. I'm going to follow up with you over email to open up the lines of communication so I can ensure that your feedback is put on the desk of our developers!

Thomas | Shopify

23 de julio de 2021

We switched over from a different influencer marketing software to Dovetale, and it has been so helpful for reaching out, searching for influencers, and managing influencers. We had some questions concerning how to set up, and the support team was very responsive.

Woxer
Estados Unidos
15 días usando la aplicación