Shopify Collabs , 174 reseñas

Calificación general
2,3
Recuentos por nivel de calificación
  • El 30% de las calificaciones son de 5 estrellas
  • El 9% de las calificaciones son de 4 estrellas
  • El 13% de las calificaciones son de 3 estrellas
  • El 14% de las calificaciones son de 2 estrellas
  • El 34% de las calificaciones son de 1 estrellas
6 de mayo de 2022

Are there any video instructions? I have some people trying to apply and having terrible trouble with using a Facebook Handle either personal or business. It then will ask them to log in and then says the email is already taken. So when forgot password is selected no reset email is sent. Please help.

Humphreys BBQ
Estados Unidos
8 días usando la aplicación
Shopify respondió 12 de mayo de 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

9 de febrero de 2023

I dont like how it is not branded to your own business. For example, when someone signs up to be an affiliate, they are sent an email from Shopify Collabs instead of the actually business. Shopify should remove its branding especially when we are paying to use their platform.

Clean Burnn
Estados Unidos
6 días usando la aplicación
Shopify respondió 15 de febrero de 2023

Hi there,

Thank you for taking the time to leave feedback on the Collabs app - I am going to pass this along to our developer and design teams! I will also be sending you an email in case there is anything else I can support you with.

Charlotte | Shopify

30 de agosto de 2022

Excited for what this app promises but Instagram account won't connect and PayPal payments to creators doesn't work. Still waiting for my ticket to be answered.

GEO
Estados Unidos
5 días usando la aplicación
Shopify respondió 31 de agosto de 2022

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing!

Vance | Shopify

6 de junio de 2023

I was really excited to install this app, being an influencer myself in the UK. I also have a start up business, and really wanted to work with other influencers.
The integration was easy, the option to feature this option on your website however looks very unprofessional, so I will probably remove it.
The WORST though is, that you can't join the Collab community until you have $10K sales! I mean, really? Where is the support for start-up or small businesses? Is this what Shopify wants to identify themselves, being a supporter of well established businesses? Very very poor!

Sorbetdreams
Reino Unido
Alrededor de 24 horas usando la aplicación
Shopify respondió 8 de junio de 2023

Hi there,

Thomas here from Shopify. Thank you for taking the time to provide us with this incredibly valuable feedback. I'm sorry to hear of the struggles you are facing setting up and using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Thomas | Shopify

11 de mayo de 2022

It looks like Dovetale got rid of the "Campaigns" feature as a part of the Shopify acquisition. Too bad. That was the one feature that we were looking forward to. Without that, I don't see us switching from our current affiliate app.

VIP Luxury Hair Care
Estados Unidos
Alrededor de 9 horas usando la aplicación
Shopify respondió 15 de mayo de 2022

Hello,

Thomas here from Shopify. Thanks for taking the time to submit your feedback. We've followed up with you over email to open up the lines of communication on this.

Thomas | Shopify