Avis (272)

Note globale
3,3
Nombre d’avis par note
  • 39 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 11 % des avis sont des avis à 3 étoiles
  • 11 % des avis sont des avis à 2 étoiles
  • 31 % des avis sont des avis à 1 étoiles
6 juillet 2022

This app has streamlined our efforts to grow our community with ease! As with any new application, some kinks will need to be worked out. The support team is super helpful and responsive.

Blades For Babes
États-Unis
3 mois d’utilisation de l’application
2 septembre 2022

App is useless. Can't set up commissions, can't add/modify tiers, can't pay influencers and can't get a response for trouble tickets. The Dovetale intergration was easy to use, manage and set up. The switch the Shopify Collabs has been terrible.

SSV Custom Transfers
États-Unis
4 mois d’utilisation de l’application
Shopify a répondu 6 septembre 2022

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing!

Vance | Shopify

7 août 2022

The app is easy to integrate, but super buggy. The URL's it generates for affiliates don't work and I'm going on week 3 of waiting for someone from Dovetale to even answer my ticket. Really disappointing. Might have to remove this app for the lack of support.

Wearecrimsonclover
États-Unis
Presque 2 ans d’utilisation de l’application
Shopify a répondu 8 août 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

27 juin 2022

Yes, AP4Liberty is right. The link for the affiliates are not working although the discount code is. I'm surprised to find that this basic feature is not working. The APP is not usable right now until the developers fix it.

Kibbles!
Singapour
Plus d'un an d’utilisation de l’application
Shopify a répondu 29 juin 2022

Hi there,

Thomas here from Shopify. Thank you for bringing this to our attention! I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Thomas | Shopify

30 août 2022

Excited for what this app promises but Instagram account won't connect and PayPal payments to creators doesn't work. Still waiting for my ticket to be answered.

GEO
États-Unis
Plus d'un an d’utilisation de l’application
Shopify a répondu 31 août 2022

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing!

Vance | Shopify

23 juillet 2021

Beautiful UI and intuitive UX! Support team is so friendly and responsive - best influencer marketing platform I've used!

Hanalei Company
États-Unis
2 mois d’utilisation de l’application
8 juin 2022

This app has huge potential to be an all-around amazing app. Definitely need to work on a few things such as a direct communication service/line with Dovetale themself instead of Shopify, open the options of payment methods that can used other than Paypal, and mainly, an option for ambassadors to request payout (notifying the owner via email/sms) this feature would be a complete game-changer, since it removes an extra step from ambassadors of having to go outside of app/site to request payout.

MAESTRO Sportswear
États-Unis
Plus de 2 ans d’utilisation de l’application
30 janvier 2023

Great application & very happy with the features Shopify does great as always in everything they do! I also have one suggestion for the future updates for this application, I thought it would be a great feature to be able to message all of your affiliates at one time, for example if you have a certain promotion that you'd like them to promote you can do this by mass messaging all of them at one time! Other than that I highly recommend Shopify Collabs to create a community around your brand/store.

FKN Rich
Canada
2 mois d’utilisation de l’application
6 août 2022

I love it so far. I'm glad Shopify made their system. once it has an ios app I'll give it 5 stars. Being able to check stats on a phone is such a must for me, especially as a business owner on the go!

Fitto Activewear
États-Unis
Environ 2 ans d’utilisation de l’application
9 août 2021

Hands down, the best customer service we have dealt with in the software space. Attentive team, fantastic UI, helpful how-to brand videos and easily optimized so we can easily manage tasks without taking up the entire day.

Better Booch Kombucha
États-Unis
Environ 2 mois d’utilisation de l’application