Avis (276)

Note globale
3,3
Nombre d’avis par note
  • 40 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 11 % des avis sont des avis à 3 étoiles
  • 11 % des avis sont des avis à 2 étoiles
  • 31 % des avis sont des avis à 1 étoiles
12 juin 2022

no way to integrate with email to contact potential influencers on "discover". many features missing and overall confusing.

Portage and Main
Canada
Plus de 2 ans d’utilisation de l’application
Shopify a répondu 13 juin 2022

Hi there,

Vance here from Shopify. Thank you for taking the time to leave us your feedback. I've sent you an email to open up the lines of communication and offer further support.

Vance | Shopify

11 mai 2022

It looks like Dovetale got rid of the "Campaigns" feature as a part of the Shopify acquisition. Too bad. That was the one feature that we were looking forward to. Without that, I don't see us switching from our current affiliate app.

VIP Luxury Hair Care
États-Unis
Environ 2 ans d’utilisation de l’application
Shopify a répondu 15 mai 2022

Hello,

Thomas here from Shopify. Thanks for taking the time to submit your feedback. We've followed up with you over email to open up the lines of communication on this.

Thomas | Shopify

27 juin 2022

Yes, AP4Liberty is right. The link for the affiliates are not working although the discount code is. I'm surprised to find that this basic feature is not working. The APP is not usable right now until the developers fix it.

Kibbles!
Singapour
Plus d'un an d’utilisation de l’application
Shopify a répondu 29 juin 2022

Hi there,

Thomas here from Shopify. Thank you for bringing this to our attention! I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Thomas | Shopify

30 août 2022

Excited for what this app promises but Instagram account won't connect and PayPal payments to creators doesn't work. Still waiting for my ticket to be answered.

GEO
États-Unis
Plus d'un an d’utilisation de l’application
Shopify a répondu 31 août 2022

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing!

Vance | Shopify

Modifié le 18 octobre 2023

Funciono bien en un principio, pero ahora no funcionan los codigos de descuento de los colaboradores, no se donde escribir para que me puedan ayudar

5norte.cl
Chili
Environ un an d’utilisation de l’application
29 mars 2023

We really like how simple the set up is and how easy it is to reach out to creators.

However, when we try to get creators to sign up we have a lot of creators that run into errors and then choose to opt out of the affiliate program. Then to make it worse we have reached out to support and not got any feedback.

That issue is a big issue for us but if resolved would be a 5 star app.

Poli Pet Products
États-Unis
Environ un an d’utilisation de l’application
Shopify a répondu 31 mars 2023

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify

15 août 2023

This app has so much promise but it's totally broken. We really need this functionality to execute on our growth plan, but the invites won't even work. Shopify, please put some resources on this app!

SPANGLED Coffee | Tastes Like Freedom
États-Unis
Environ un an d’utilisation de l’application
Shopify a répondu 18 août 2023

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I can see you already have a ticket with our support team where the issue relating to the invite subject line being too long was resolved! I've sent you an email to connect and offer further support.

Vance | Shopify

12 mai 2023

Shopify collabs wouldnt work for my website, once I had to upgrade from dovetale to shopify collabs, it stopped working. Never really generated any good leads anyhow with influencers but was hoping. Support was not so great, contacted them twice, no one could help. Contacted support directly but at that point I just uninstalled due to too much frustration and stress......

Posh Pet Glamour Boutique
États-Unis
Environ un an d’utilisation de l’application
Shopify a répondu 16 mai 2023

Hi there,

Brett here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing.

Brett | Shopify

22 mars 2023

Tutto bello e ben fatto, ma non si dovrebbe richiedere per forza l'iscrizione al creator su Shopfy. E' una frizione in più che frena tanti creator.

Pasticceria Brignone
Italie
11 mois d’utilisation de l’application
26 avril 2023

Is so complicated to use. If you want to invite an influencer, you would have to import an excel file, etc. No way to create links or other creatives and send them to affiliates. No way on sending a message to the affiliates. I have tried for several weeks to figure this out but it just doesn't have the functionality... I am going to delete from my store and use Affiliatery which is free

MacondoForever
États-Unis
10 mois d’utilisation de l’application
Shopify a répondu 29 avril 2023

Hi there,

Mario here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on these roadblocks.

Mario | Shopify