Avis (272)

Note globale
3,3
Nombre d’avis par note
  • 39 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 11 % des avis sont des avis à 3 étoiles
  • 11 % des avis sont des avis à 2 étoiles
  • 31 % des avis sont des avis à 1 étoiles
9 février 2023

I dont like how it is not branded to your own business. For example, when someone signs up to be an affiliate, they are sent an email from Shopify Collabs instead of the actually business. Shopify should remove its branding especially when we are paying to use their platform.

Clean Burnn
États-Unis
6 jours d’utilisation de l’application
Shopify a répondu 15 février 2023

Hi there,

Thank you for taking the time to leave feedback on the Collabs app - I am going to pass this along to our developer and design teams! I will also be sending you an email in case there is anything else I can support you with.

Charlotte | Shopify

Modifié le 5 mars 2023

Great, easy installation app but room for improvement.

Really great way to get afiliates working, could use a few Quality-of-life improvements however.

First on the free products gifts, it would be great to be able to specify a collection rather than just specific products, the ability to choose how many of those are free is great but it would help if you could also choose a whole collection.

A resources page for collaborators.
a simple space for collaborators to download simple images to place on their store, logos, and the like, bonus points if you can create an image generator with the collaborator's code / link.

Edit: I would also love an automated gift system. I.e. is a collaborator makes x number of sales or y amount of sales value, they could either get a free gift or an upgrade in their status. Having this clearly shown on the page will really incentivize collaborators to do so.

Mini Megastore
Royaume-Uni
8 jours d’utilisation de l’application
19 février 2023

I only wish you could directly reach out to affiliates via collabs through the discover feature. It would be great if there was a way to email or msg them.

Kringle Candle Company
États-Unis
6 jours d’utilisation de l’application
20 mai 2021

The app has every feature we need for influencer outreach. Had some questions concerning the set up and the team was very responsive. Can highly recommend it.

Naturecan CH
Royaume-Uni
Environ 9 heures d’utilisation de l’application
Modifié le 3 mai 2022

Support got back to me and answered all of my questions. From their answer, Dovetale isn't as functional as UpPromote, but a lot of Dovetale's features seem cleaner, more intuitive and Dovetale is free. Not sure if I'll be making the switch yet, but manual referral entry isn't possible, so it's likely I'll have to pass on Dovetale until that feature is possible.

Birch Boys, Inc.
États-Unis
5 jours d’utilisation de l’application
14 avril 2023

Application pratique mais malheureusement limitée car tout est en anglais sans possibilité de traduire directement le contenu. Les cadeaux pour les collaborations sont également limités nous ne pouvons pas mettre les conditions que nous souhaitons comme sur nos remises.

My Linas and Co.
France
2 jours d’utilisation de l’application
17 octobre 2022

Overall, the application is great and has great potential. PROBLEM: Like everything else lately, they create the flow with the Shopify brand throughout, so it's not your own brand solution. This makes every vendor look like a shop and not a brand.
It's a shame that shopify is using our business to promote theirs while getting paid by us. Even to get an account as an influencer you have to register in shopify platform.

DICCI
Portugal
Environ 5 heures d’utilisation de l’application
Shopify a répondu 19 octobre 2022

Hi there,

Thank you for trying out Shopify Collabs and leaving a review for us. We're always looking for ways to make our app the number one choice for both creators and merchants to collaborate with each other. I'll reach out to you to get specific feedback that I can pass on to our development team.

William | Marketplaces Support Specialist
Shopify

6 juin 2023

I was really excited to install this app, being an influencer myself in the UK. I also have a start up business, and really wanted to work with other influencers.
The integration was easy, the option to feature this option on your website however looks very unprofessional, so I will probably remove it.
The WORST though is, that you can't join the Collab community until you have $10K sales! I mean, really? Where is the support for start-up or small businesses? Is this what Shopify wants to identify themselves, being a supporter of well established businesses? Very very poor!

Sorbetdreams
Royaume-Uni
Environ 24 heures d’utilisation de l’application
Shopify a répondu 8 juin 2023

Hi there,

Thomas here from Shopify. Thank you for taking the time to provide us with this incredibly valuable feedback. I'm sorry to hear of the struggles you are facing setting up and using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Thomas | Shopify

28 juillet 2022

We've only just started our influencer programs and finally found an influencer platform that we can easily manage this. The design is beautiful and easy for our team to use. We're excited to build out our programs further!

This is ATIN
Philippines
Environ une heure d’utilisation de l’application
12 juin 2023

I couldn't even get the CVS file to import, this app is not user friendly. you should just be able to enter the influences email.

Shopmagnolialaneboutique
États-Unis
Environ une heure d’utilisation de l’application
Shopify a répondu 14 juin 2023

Hi there,

Mario here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Mario | Shopify