Note globale
2,3
Nombre d’avis par note
  • 30 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 13 % des avis sont des avis à 3 étoiles
  • 15 % des avis sont des avis à 2 étoiles
  • 34 % des avis sont des avis à 1 étoiles
11 février 2024

Leider sehr unübersichtliche Navigation. Man findet nichts mehr wieder.

Always-Ahead
Allemagne
1 jour d’utilisation de l’application
4 août 2023

The app is a good way to get started with affiliate campaigns but I can't figure out a way to pause applicants. We have enough collaborators for now but they keep applying. If we remove our brand from the collabs network, the app tells us that existing affiliate links will be broken.

True Ocean
États-Unis
6 mois d’utilisation de l’application
Modifié le 9 mai 2023

Four stars, because in theory, this is a great app. But there is some important functionality/information that is just not clear - happy to update rating if Shopify can help with deeper understanding.

- can you outreach a creator directly from within the recruit tab? We can locate the creators we want to work with, add them to favorites, but there's no way to outreach them other then via an email list upload?? Something is missing.
- what are the sharing requirements for creators - for example, do they just get a link that can be shared in link.bio, or are there other ways that they can share their link? Need more clarification on this.
- What is the difference between members and affiliates?

Very hopeful for this app!

The Dairy Fairy
États-Unis
Environ un mois d’utilisation de l’application
4 mai 2024

The app looks good at the beginning because it allows to look for influencer pretty easily...but:
1) there is no rating about the influencer...if they do a good job or not
2) There is no internal chat to communicate with them, after the first message, you need to switch to email
3) there is no mechanism to force the influencer to do their jobs...sometime they get free gifts but they don't do any promotion.

Dogs Cats Boutique
Allemagne
Environ un mois d’utilisation de l’application
Shopify a répondu 6 mai 2024

Hi, there. Thank you for taking the time to leave a review and share some feedback regarding the app! Our Collabs Team verifies all of the potential collaborators you can connect with to ensure that merchants are protected when working with them. I will be sure to share your feedback with our developers. -Mac, Shopify Support

15 juin 2023

Not supporting Spain, I was very excited when I reached 10k sales but I can't join. It should be written in somewhere BIG to let customer know which countries are supported

Next Step
Espagne
16 jours d’utilisation de l’application
Shopify a répondu 15 juin 2023

Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear about finding out that Spain is not available with the Collabs Network at this time. There are still many other features Collabs offers. I'm going to follow up with you in an email to get more into detail.
Jason | Shopify

15 août 2023

This app has so much promise but it's totally broken. We really need this functionality to execute on our growth plan, but the invites won't even work. Shopify, please put some resources on this app!

SPANGLED Coffee | Tastes Like Freedom
États-Unis
Environ un mois d’utilisation de l’application
Shopify a répondu 18 août 2023

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I can see you already have a ticket with our support team where the issue relating to the invite subject line being too long was resolved! I've sent you an email to connect and offer further support.

Vance | Shopify

Modifié le 18 octobre 2023

Funciono bien en un principio, pero ahora no funcionan los codigos de descuento de los colaboradores, no se donde escribir para que me puedan ayudar

5norte.cl
Chili
Environ un an d’utilisation de l’application
27 juillet 2023

Cannot create online store page as it keeps on loading. Must try but it still lacks lot of features.

Casetonics
Inde
2 jours d’utilisation de l’application
Shopify a répondu 31 juillet 2023

Hi there,

Thomas here from Shopify. Thank you for taking the time to provide us with this incredibly valuable feedback. I'm sorry to hear of the struggles you are facing setting up and using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Thomas | Shopify

6 juin 2023

I was really excited to install this app, being an influencer myself in the UK. I also have a start up business, and really wanted to work with other influencers.
The integration was easy, the option to feature this option on your website however looks very unprofessional, so I will probably remove it.
The WORST though is, that you can't join the Collab community until you have $10K sales! I mean, really? Where is the support for start-up or small businesses? Is this what Shopify wants to identify themselves, being a supporter of well established businesses? Very very poor!

Sorbetdreams
Royaume-Uni
Environ 24 heures d’utilisation de l’application
Shopify a répondu 8 juin 2023

Hi there,

Thomas here from Shopify. Thank you for taking the time to provide us with this incredibly valuable feedback. I'm sorry to hear of the struggles you are facing setting up and using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Thomas | Shopify

18 mai 2023

So Shopify! What is your suggestion for a new business that wants to grow and work with collars that doesn't meet the "$10K in sales in the last 12 months." This is a barrier for new shops!
Thank you!
Denise

Bisou Bisou Skin
États-Unis
2 mois d’utilisation de l’application
Shopify a répondu 23 mai 2023

Hi There,

Jason here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. This is a great question and I'm going to follow up with you over email to open up the lines of communication to share more information about all of the other features Collabs offers to help you work with creators.

Jason | Shopify