Shopify Collabs

very good and as always with shopify apps intuitive to set up and use. however one point of improvement is the display of all values in USD. While my shop uses EUR the amounts do not match and I need to figure out exchange rates used for all the transactions

The payment process over the last year has been awful. Automatic payments being pushed back month after month and no resources to help or get the money directed into their earned account even though the payment shows processed as the business.

크리에이터들과의 협업을 쉽게 할 수 있다는 장점이 있고, 협의사항에 대한 세팅도 쉽게 할 수 있다는 장점이 있습니다.
단점이 아닌 단점이라면, 한국로 번역되지 않는다는 것입니다.

Caution from our experience:
We found that this app invoices our Shopify account for affiliate commissions, but only releases payments to affiliates once they’ve reached at least $25.

There’s no option to request payouts below this amount, so if an affiliate earns under $25, the funds remain stuck and unpaid. This became a problem when we looked at moving to a different affiliate platform, because any affiliates who hadn’t reached the $25 minimum would never receive payment — yet the amounts had already been billed to us through Shopify.

If the platform won’t pay affiliates under the threshold, it would seem fairer for those commissions to be returned to the business so they can be paid manually.

Love it, super straight forward, lots of creator opportunities, recruiting tab is good for finding your niche. Wish there were a few things like being able to directly see the content your affiliate made, wish there was a more streamlined way to add creators and view their content without having to hit the back button 4 times. Lots more information provided than other affiliate programs.

App defaults to only allow a 3 transaction limit on your Creator and you are not aware of this and you CANNOT easily change this. Not a good default. Had to hear of it from customers that could not use their affiliate's creator discount to shop. very embarassing and unprofessional looking.

keine möglichkeit, Sprache in Deutsch umzustellen. Komplette App ist in Englisch

I would love to have a way to mass-message my affiliate to inform of new product launches or promotions. It would save time and create a more profitable environment for everyone involved.

There's a 2.9% payment fee to pay affiliates their commission. So what was a 10% commission is actually a 12.9% loss. Why is the processing fee higher than the 1.75% fee that we pay to sell the product on the website?

Oh, and this app is buggy on the Shopify mobile app. Can't choose a Collection when configuring the Commission amount - apparently there are 'No Collections' so I have to go on the Web app to configure the commissions.

I have to say I was really frustrated to learn that the processing fee is 2.9%. I don't understand why it is so high. It's a Shopify OWNED app - we already pay ridiculous fees in other areas of Shopify.

It would be nicer if the commissions came out of our payouts, and not charged by our payment method later.

The general sign up link doesn't work for small creators but small creators are also valuable for bottom funnel. Would be great to adjust it to streamline onboarding